18
NPS Score
VS
American Express Claimed Company
- EMPLOYEE
PARTICIPANTS - 802
- TOTAL
RATINGS
Discover Claimed Company
- EMPLOYEE
PARTICIPANTS - 183
- TOTAL
RATINGS
American Express vs Discover
Compare American Express versus Discover for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 802 employees and customers of American Express and 183 employees and customers of Discover.
American Express
American Express's brand is ranked #62 in the list of Global Top 100 Brands, as rated by customers of American Express. Their current market cap is $127.20B.
Discover
Discover's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Discover. Their current valuation is $28.80B.
3.5/5
Product Quality
3.2/5
3.3/5
Pricing
3.3/5
3.4/5
Customer Service
3.4/5
| 53% | Promoters |
|---|---|
| 12% | Passive |
| 35% | Detractors |
Net Promoter Score
Winner by 8
10
NPS Score
| 46% | Promoters |
|---|---|
| 18% | Passive |
| 36% | Detractors |
See how American Express compares to its competitors
See how Discover compares to its competitors
Working at American Express vs Working at Discover
79 / 100
Tied
79 / 100
Tied
American Express
American Express doesn't have enough ratings to calculate the Team Culture Ratings.
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Discover
Employees at Discover rate their CEO, Michael Shepherd, 79/100. This score is 0% lower than the scores of American Express' CEO, Stephen Squeri. Employees in the Finance and Customer Support departments rate Michael Shepherd the highest.