18
NPS Score
VS
American Express Claimed Company
- EMPLOYEE
PARTICIPANTS - 802
- TOTAL
RATINGS
PayPal Claimed Company
- EMPLOYEE
PARTICIPANTS - 973
- TOTAL
RATINGS
American Express vs PayPal
Compare American Express versus PayPal for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 802 employees and customers of American Express and 973 employees and customers of PayPal.
American Express
American Express's brand is ranked #62 in the list of Global Top 100 Brands, as rated by customers of American Express. Their current market cap is $127.20B.
PayPal
PayPal's brand is ranked #109 in the list of Global Top 1000 Brands, as rated by customers of PayPal. Their current market cap is $336.03B.
3.5/5
Product Quality
3.5/5
3.3/5
Pricing
3.4/5
3.4/5
Customer Service
3.3/5
| 53% | Promoters |
|---|---|
| 12% | Passive |
| 35% | Detractors |
Net Promoter Score
Winner by 9
9
NPS Score
| 46% | Promoters |
|---|---|
| 17% | Passive |
| 37% | Detractors |
See how American Express compares to its competitors
See how PayPal compares to its competitors
Working at American Express vs Working at PayPal
79 / 100
CEO Rating
Winner by 6%
73 / 100
CEO Rating
American Express
American Express doesn't have enough ratings to calculate the Team Culture Ratings.
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PayPal
Employees at PayPal rate their CEO, Daniel Schulman, 73/100. This score is 6% lower than the scores of American Express' CEO, Stephen Squeri. Employees in the Marketing and Finance departments rate Daniel Schulman the highest.