17
NPS Score
VS
American Express Claimed Company
- EMPLOYEE
PARTICIPANTS - 821
- TOTAL
RATINGS
Mastercard Claimed Company
- EMPLOYEE
PARTICIPANTS - 491
- TOTAL
RATINGS
American Express vs Mastercard
Compare American Express versus Mastercard for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 821 employees and customers of American Express and 491 employees and customers of Mastercard.
American Express
American Express's brand is ranked #62 in the list of Global Top 100 Brands, as rated by customers of American Express. Their current market cap is $127.20B.
Mastercard
Mastercard's brand is ranked #88 in the list of Global Top 100 Brands, as rated by customers of Mastercard. Their current market cap is $350.76B.
3.5/5
Product Quality
4/5
3.3/5
Pricing
3.9/5
3.4/5
Customer Service
3.9/5
| 52% | Promoters |
|---|---|
| 13% | Passive |
| 35% | Detractors |
27
NPS Score
| 54% | Promoters |
|---|---|
| 19% | Passive |
| 27% | Detractors |
Net Promoter Score
Winner by 10
See how American Express compares to its competitors
See how Mastercard compares to its competitors
Working at American Express vs Working at Mastercard
79 / 100
CEO Rating
83 / 100
CEO Rating
Winner by 4%
American Express
American Express doesn't have enough ratings to calculate the Team Culture Ratings.
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Mastercard
Employees at Mastercard rate their CEO, Michael Miebach, 83/100. This score is 4% higher than the scores of American Express' CEO, Stephen Squeri. Employees in the HR and Marketing departments rate Michael Miebach the highest.