Capital One vs Citi | Comparably
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Capital One Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
Citi Claimed Company
EMPLOYEE
PARTICIPANTS
687
TOTAL
RATINGS
6281

Capital One vs Citi

Compare Capital One versus Citi for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 687 employees and customers of Citi.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

Citi

Citi's brand is ranked #402 in the list of Global Top 1000 Brands, as rated by customers of Citi. Their current market cap is $152.62B.

2.3/5
Product Quality
3.8/5
2.1/5
Pricing
3.7/5
2/5
Customer Service
3.8/5
-41
NPS Score
24%Promoters
11%Passive
65%Detractors
22
NPS Score
49%Promoters
24%Passive
27%Detractors

Net Promoter Score
Winner by 63

See how Capital One compares to its competitors

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See how Citi compares to its competitors

Wells Fargo
Bank of America
Goldman Sachs
CIT Group
JPMorgan Chase & Co

Working at Capital One vs Working at Citi

Richard Fairbank Capital One's CEO
80 / 100

CEO Rating
Winner by 8%

Michael Corbat Citi's CEO
Michael Corbat
72 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

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Citi

Employees at Citi rate their CEO, Michael Corbat, 72/100. This score is 8% lower than the scores of Capital One's CEO, Richard Fairbank. Employees in the Finance and Product departments rate Michael Corbat the highest.

CEO Score 80
CEO Score
CEO Score 72
Overall Culture 72
Overall Culture
Overall Culture 68
25
eNPS
5
Gender Score 74
Gender Score
Gender Score 69
Diversity Score 71
Diversity Score
Diversity Score 72
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 70
Professional Dev. 59
Professional Dev.
Professional Dev. 62

Overall Culture at Capital One vs Citi

72
/ 100
Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

68
/ 100
Citi

Employees at Citi rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

  • Capital One
  • Citi68

Employee Net Promoter Score at Capital One vs Citi

25
eNPS
Capital One
116 Promoters 48%
68 Passives 29%
56 Detractors 23%

Employee Net Promoter Score
Winner by 20%

5
eNPS
Citi
213 Promoters 40%
135 Passives 25%
186 Detractors 35%
  • Capital One
  • Citi4

Gender Score at Capital One vs Citi

74
/ 100
Capital One

Employees at Capital One rate their Gender Score a 74/100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

69
/ 100
Citi

Employees at Citi rate their Gender Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

  • Capital One74
  • Citi

Diversity Score at Capital One vs Citi

71
/ 100
Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

72
/ 100
Citi

Employees at Citi rate their Diversity Score a /100, with Customer Support and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

  • Capital One
  • Citi72

Perk and Benefits Score at Capital One vs Citi

85
/ 100
Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

70
/ 100
Citi

Employees at Citi rate their Perk and Benefits Score a /100, with Admin and Sales as the two departments that rate their experience the highest.

  • Capital One
  • Citi70

Professional Development Score at Capital One vs Citi

59
/ 100
Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

62
/ 100
Citi

Employees at Citi rate their Professional Development Score a /100, with Engineering and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

  • Capital One
  • Citi62

Leadership Culture Ratings vs Citi

Capital One
73 / 100

Leadership Culture Ratings vs Citi
Winner by 4%

Citi
69 / 100

Capital One rates % higher than Citi on Leadership Culture Ratings vs Citi Ratings based on looking at 2835 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How often do you get valuable feedback on how to improve at work?".

  • Capital One
  • Citi69

Compensation Culture Ratings vs Citi

Capital One
79 / 100

Compensation Culture Ratings vs Citi
Winner by 13%

Citi
66 / 100

Capital One rates % higher than Citi on Compensation Culture Ratings vs Citi Ratings based on looking at 1831 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

  • Capital One
  • Citi66

Team Culture Ratings vs Citi

Capital One
73 / 100
Citi
73 / 100

Tied

Capital One tied with Citi on Team Culture Ratings vs Citi Ratings based on looking at 1560 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Capital One
  • Citi73

Environment Culture Ratings vs Citi

Capital One
71 / 100

Environment Culture Ratings vs Citi
Winner by 5%

Citi
66 / 100

Capital One rates % higher than Citi on Environment Culture Ratings vs Citi Ratings based on looking at 1639 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

  • Capital One
  • Citi66

Sentiment Culture Ratings vs Citi

Capital One
76 / 100

Sentiment Culture Ratings vs Citi
Winner by 7%

Citi
69 / 100

Capital One rates % higher than Citi on Sentiment Culture Ratings vs Citi Ratings based on looking at 1760 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What would you most like to see improved at your company?".

  • Capital One
  • Citi69

See how Capital One compares to its competitors

See how Citi compares to its competitors