JPMorgan Chase & Co

EMPLOYEE PARTICIPANTS: 1577

TOTAL RATINGS: 16023

Citi Claimed Company

EMPLOYEE PARTICIPANTS: 694

TOTAL RATINGS: 6326

JPMorgan Chase & Co vs Citi

Compare JPMorgan Chase & Co versus Citi for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1577 employees and customers of JPMorgan Chase & Co and 694 employees and customers of Citi.

JPMorgan Chase & Co

JPMorgan Chase & Co's brand is ranked #72 in the list of Global Top 100 Brands, as rated by customers of JPMorgan Chase & Co. Their current market cap is $451.20B.

Citi

Citi's brand is ranked #402 in the list of Global Top 1000 Brands, as rated by customers of Citi. Their current market cap is $152.62B.

4/5

Product Quality

3.8/5

3.9/5

Pricing

3.7/5

4/5

Customer Service

3.8/5

NPS Score

57%	Promoters
17%	Passive
26%	Detractors

Net Promoter Score
Winner by 11

NPS Score

48%	Promoters
24%	Passive
28%	Detractors

See how JPMorgan Chase & Co compares to its competitors

See how Citi compares to its competitors

Working at JPMorgan Chase & Co vs Working at Citi

77 / 100

CEO Rating
Winner by 5%

Michael Corbat

72 / 100

CEO Rating

JPMorgan Chase & Co

JPMorgan Chase & Co doesn't have enough ratings to calculate the Team Culture Ratings.

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Citi

Employees at Citi rate their CEO, Michael Corbat, 72/100. This score is 5% lower than the scores of JPMorgan Chase & Co's CEO, Jamie Dimon. Employees in the Finance and Product departments rate Michael Corbat the highest.

CEO Score 77

CEO Score

CEO Score 72

Overall Culture 68

Overall Culture

Overall Culture 68

eNPS

Gender Score 67

Gender Score

Gender Score 69

Diversity Score 65

Diversity Score

Diversity Score 71

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 70

Professional Dev. 58

Professional Dev.

Professional Dev. 62

Overall Culture at JPMorgan Chase & Co vs Citi

/ 100

JPMorgan Chase & Co

Employees at JPMorgan Chase & Co rate their Overall Culture a 68/100, with Customer Support and HR as the two departments that rate their experience the highest.

Tied

/ 100

Citi

Employees at Citi rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Tied

JPMorgan Chase & Co68
Citi68

Employee Net Promoter Score at JPMorgan Chase & Co vs Citi

eNPS

JPMorgan Chase & Co

491 Promoters 41%

291 Passives 24%

412 Detractors 35%

Employee Net Promoter Score
Winner by 1%

eNPS

Citi

216 Promoters 40%

135 Passives 25%

188 Detractors 35%

JPMorgan Chase & Co7
Citi6

Gender Score at JPMorgan Chase & Co vs Citi

/ 100

JPMorgan Chase & Co

Employees at JPMorgan Chase & Co rate their Gender Score a 67/100, with Legal and Customer Support as the two departments that rate their experience the highest.

/ 100

Citi

Employees at Citi rate their Gender Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

JPMorgan Chase & Co67
Citi

Diversity Score at JPMorgan Chase & Co vs Citi

/ 100

JPMorgan Chase & Co

Employees at JPMorgan Chase & Co rate their Diversity Score a 65/100, with HR and Legal as the two departments that rate their experience the highest.

/ 100

Citi

Employees at Citi rate their Diversity Score a /100, with Customer Support and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

JPMorgan Chase & Co
Citi72

Perk and Benefits Score at JPMorgan Chase & Co vs Citi

/ 100

JPMorgan Chase & Co

Employees at JPMorgan Chase & Co rate their Perk and Benefits Score a 71/100, with Customer Support and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

Citi

Employees at Citi rate their Perk and Benefits Score a /100, with Admin and Sales as the two departments that rate their experience the highest.

JPMorgan Chase & Co71
Citi

Professional Development Score at JPMorgan Chase & Co vs Citi

/ 100

JPMorgan Chase & Co

Employees at JPMorgan Chase & Co rate their Professional Development Score a 58/100, with HR and Finance as the two departments that rate their experience the highest.

/ 100

Citi

Employees at Citi rate their Professional Development Score a /100, with Engineering and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

JPMorgan Chase & Co58
Citi

Leadership Culture Ratings vs Citi

JPMorgan Chase & Co

71 / 100

Leadership Culture Ratings vs Citi
Winner by 2%

Citi

69 / 100

JPMorgan Chase & Co rates % higher than Citi on Leadership Culture Ratings vs Citi Ratings based on looking at 5337 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

JPMorgan Chase & Co
Citi69

Compensation Culture Ratings vs Citi

JPMorgan Chase & Co rates % lower than Citi on Compensation Culture Ratings vs Citi Ratings based on looking at 3416 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Does your company give annual bonuses?".

JPMorgan Chase & Co65
Citi

Team Culture Ratings vs Citi

JPMorgan Chase & Co rates % lower than Citi on Team Culture Ratings vs Citi Ratings based on looking at 2841 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

JPMorgan Chase & Co71
Citi

Environment Culture Ratings vs Citi

JPMorgan Chase & Co

67 / 100

Environment Culture Ratings vs Citi
Winner by 1%

Citi

66 / 100

JPMorgan Chase & Co rates % higher than Citi on Environment Culture Ratings vs Citi Ratings based on looking at 2877 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

JPMorgan Chase & Co67
Citi

Sentiment Culture Ratings vs Citi

JPMorgan Chase & Co

72 / 100

Sentiment Culture Ratings vs Citi
Winner by 3%

Citi

69 / 100

JPMorgan Chase & Co rates % higher than Citi on Sentiment Culture Ratings vs Citi Ratings based on looking at 3687 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

JPMorgan Chase & Co72
Citi69