Bank of America Claimed Company

EMPLOYEE PARTICIPANTS: 739

TOTAL RATINGS: 10517

Citi Claimed Company

EMPLOYEE PARTICIPANTS: 699

TOTAL RATINGS: 6367

Bank of America vs Citi

Compare Bank of America versus Citi for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 739 employees and customers of Bank of America and 699 employees and customers of Citi.

Bank of America

Bank of America's brand is ranked #152 in the list of Global Top 1000 Brands, as rated by customers of Bank of America. Their current valuation is $298.80B.

Citi

Citi's brand is ranked #402 in the list of Global Top 1000 Brands, as rated by customers of Citi. Their current market cap is $152.62B.

3.5/5

Product Quality

3.8/5

3.2/5

Pricing

3.7/5

3.3/5

Customer Service

3.8/5

NPS Score

43%	Promoters
16%	Passive
41%	Detractors

NPS Score

48%	Promoters
24%	Passive
28%	Detractors

Net Promoter Score
Winner by 18

See how Bank of America compares to its competitors

See how Citi compares to its competitors

Working at Bank of America vs Working at Citi

73 / 100

CEO Rating
Winner by 1%

Michael Corbat

72 / 100

CEO Rating

Bank of America

Bank of America doesn't have enough ratings to calculate the Team Culture Ratings.

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Citi

Employees at Citi rate their CEO, Michael Corbat, 72/100. This score is 1% lower than the scores of Bank of America's CEO, Brian Moynihan. Employees in the Finance and Product departments rate Michael Corbat the highest.

CEO Score 73

CEO Score

CEO Score 72

Overall Culture 68

Overall Culture

Overall Culture 68

eNPS

Gender Score 70

Gender Score

Gender Score 69

Diversity Score 67

Diversity Score

Diversity Score 71

Perk And Benefits 74

Perk And Benefits

Perk And Benefits 70

Professional Dev. 60

Professional Dev.

Professional Dev. 62

Overall Culture at Bank of America vs Citi

/ 100

Bank of America

Employees at Bank of America rate their Overall Culture a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

Tied

/ 100

Citi

Employees at Citi rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Tied

Bank of America
Citi68

Employee Net Promoter Score at Bank of America vs Citi

eNPS

Bank of America

227 Promoters 38%

150 Passives 26%

210 Detractors 36%

eNPS

Citi

218 Promoters 40%

137 Passives 25%

188 Detractors 35%

Employee Net Promoter Score
Winner by %

Bank of America2
Citi

Gender Score at Bank of America vs Citi

/ 100

Bank of America

Employees at Bank of America rate their Gender Score a 70/100, with IT and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

/ 100

Citi

Employees at Citi rate their Gender Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

Bank of America
Citi69

Diversity Score at Bank of America vs Citi

/ 100

Bank of America

Employees at Bank of America rate their Diversity Score a 67/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Citi

Employees at Citi rate their Diversity Score a /100, with Customer Support and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

Bank of America
Citi72

Perk and Benefits Score at Bank of America vs Citi

/ 100

Bank of America

Employees at Bank of America rate their Perk and Benefits Score a 74/100, with Business Development and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

/ 100

Citi

Employees at Citi rate their Perk and Benefits Score a /100, with Admin and Sales as the two departments that rate their experience the highest.

Bank of America74
Citi

Professional Development Score at Bank of America vs Citi

/ 100

Bank of America

Employees at Bank of America rate their Professional Development Score a 60/100, with Engineering and Finance as the two departments that rate their experience the highest.

/ 100

Citi

Employees at Citi rate their Professional Development Score a /100, with Engineering and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

Bank of America60
Citi

Leadership Culture Ratings vs Citi

Tied

Bank of America tied with Citi on Leadership Culture Ratings vs Citi Ratings based on looking at 3990 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Does your manager seem to care about you as a person?".

Bank of America69
Citi

Compensation Culture Ratings vs Citi

Bank of America

69 / 100

Compensation Culture Ratings vs Citi
Winner by 3%

Citi

66 / 100

Bank of America rates % higher than Citi on Compensation Culture Ratings vs Citi Ratings based on looking at 2603 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Bank of America69
Citi

Team Culture Ratings vs Citi

Bank of America

73 / 100

Team Culture Ratings vs Citi
Winner by 1%

Citi

72 / 100

Bank of America rates % higher than Citi on Team Culture Ratings vs Citi Ratings based on looking at 2252 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Bank of America73
Citi

Environment Culture Ratings vs Citi

Bank of America

70 / 100

Environment Culture Ratings vs Citi
Winner by 4%

Citi

66 / 100

Bank of America rates % higher than Citi on Environment Culture Ratings vs Citi Ratings based on looking at 2324 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

Bank of America70
Citi

Sentiment Culture Ratings vs Citi

Bank of America rates % lower than Citi on Sentiment Culture Ratings vs Citi Ratings based on looking at 2543 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What makes you most happy at work?".

Bank of America
Citi69