Bank of America vs Citi | Comparably
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VS
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Bank of America Claimed Company
EMPLOYEE
PARTICIPANTS
737
TOTAL
RATINGS
10488
Citi Claimed Company
EMPLOYEE
PARTICIPANTS
693
TOTAL
RATINGS
6325

Bank of America vs Citi

Compare Bank of America versus Citi for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 737 employees and customers of Bank of America and 693 employees and customers of Citi.

Bank of America

Bank of America's brand is ranked #152 in the list of Global Top 1000 Brands, as rated by customers of Bank of America. Their current valuation is $298.80B.

Citi

Citi's brand is ranked #402 in the list of Global Top 1000 Brands, as rated by customers of Citi. Their current market cap is $152.62B.


3.5/5
Product Quality
3.8/5
3.3/5
Pricing
3.7/5
3.4/5
Customer Service
3.8/5
4
NPS Score
44%Promoters
16%Passive
40%Detractors
20
NPS Score
48%Promoters
24%Passive
28%Detractors

Net Promoter Score
Winner by 16


See how Bank of America compares to its competitors

See how Citi compares to its competitors

Working at Bank of America vs Working at Citi

Brian Moynihan Bank of America's CEO
73 / 100

CEO Rating
Winner by 1%

72 / 100

CEO Rating

Bank of America

Bank of America doesn't have enough ratings to calculate the Team Culture Ratings.

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Citi

Employees at Citi rate their CEO, Michael Corbat, 72/100. This score is 1% lower than the scores of Bank of America's CEO, Brian Moynihan. Employees in the Finance and Product departments rate Michael Corbat the highest.


CEO Score 73
CEO Score
CEO Score 72
Overall Culture 68
Overall Culture
Overall Culture 68
3
eNPS
5
Gender Score 70
Gender Score
Gender Score 69
Diversity Score 67
Diversity Score
Diversity Score 71
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 70
Professional Dev. 60
Professional Dev.
Professional Dev. 62

Overall Culture at Bank of America vs Citi

68
/ 100
Bank of America

Employees at Bank of America rate their Overall Culture a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

Tied

68
/ 100
Citi

Employees at Citi rate their Overall Culture a /100, with Product and Finance as the two departments that rate their experience the highest.

Tied

  • Bank of America
  • Citi68

Employee Net Promoter Score at Bank of America vs Citi

3
eNPS
Bank of America
227 Promoters 39%
149 Passives 25%
209 Detractors 36%
5
eNPS
Citi
216 Promoters 40%
135 Passives 25%
188 Detractors 35%

Employee Net Promoter Score
Winner by %

  • Bank of America
  • Citi6

Gender Score at Bank of America vs Citi

70
/ 100
Bank of America

Employees at Bank of America rate their Gender Score a 70/100, with IT and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

69
/ 100
Citi

Employees at Citi rate their Gender Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

  • Bank of America
  • Citi69

Diversity Score at Bank of America vs Citi

67
/ 100
Bank of America

Employees at Bank of America rate their Diversity Score a 67/100, with HR and Product as the two departments that rate their experience the highest.

71
/ 100
Citi

Employees at Citi rate their Diversity Score a /100, with Customer Support and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

  • Bank of America
  • Citi72

Perk and Benefits Score at Bank of America vs Citi

74
/ 100
Bank of America

Employees at Bank of America rate their Perk and Benefits Score a 74/100, with Business Development and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

70
/ 100
Citi

Employees at Citi rate their Perk and Benefits Score a /100, with Admin and Sales as the two departments that rate their experience the highest.

  • Bank of America
  • Citi70

Professional Development Score at Bank of America vs Citi

60
/ 100
Bank of America

Employees at Bank of America rate their Professional Development Score a 60/100, with Engineering and Finance as the two departments that rate their experience the highest.

62
/ 100
Citi

Employees at Citi rate their Professional Development Score a /100, with Engineering and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

  • Bank of America
  • Citi62

Leadership Culture Ratings vs Citi

Bank of America tied with Citi on Leadership Culture Ratings vs Citi Ratings based on looking at 3977 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

  • Bank of America
  • Citi69

Compensation Culture Ratings vs Citi

Bank of America
69 / 100

Compensation Culture Ratings vs Citi
Winner by 3%

Bank of America rates % higher than Citi on Compensation Culture Ratings vs Citi Ratings based on looking at 2594 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

  • Bank of America
  • Citi66

Team Culture Ratings vs Citi

Bank of America
73 / 100

Team Culture Ratings vs Citi
Winner by 1%

Bank of America rates % higher than Citi on Team Culture Ratings vs Citi Ratings based on looking at 2246 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

  • Bank of America
  • Citi72

Environment Culture Ratings vs Citi

Bank of America
70 / 100

Environment Culture Ratings vs Citi
Winner by 4%

Bank of America rates % higher than Citi on Environment Culture Ratings vs Citi Ratings based on looking at 2318 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

  • Bank of America
  • Citi66

Sentiment Culture Ratings vs Citi

Bank of America rates % lower than Citi on Sentiment Culture Ratings vs Citi Ratings based on looking at 2531 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What makes you most happy at work?".

  • Bank of America
  • Citi69

See how Bank of America compares to its competitors

See how Citi compares to its competitors