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SmileDirectClub Claimed Company
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more
SmileDirectClub Company Culture
SmileDirectClub Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
A+Executive Team
A+Leadership
A+Manager
A+SmileDirectClub CEO
Top 5%Top 5% of Similar Size Companies on Comparably
David Katzman
86 /100
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Mission, Vision, & Values
SmileDirectClub’s mission is to democratize access to a smile each and every person loves by making it affordable and convenient for everyone.
SmileDirectClub Culture At a Glance
SmileDirectClub has 4850 employees. 217 employees at SmileDirectClub have reviewed SmileDirectClub across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 217 SmileDirectClub employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SmileDirectClub are pleased with their total compensation at SmileDirectClub, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SmileDirectClub are extremely happy with their team. 217 Participants grade the quality of their coworkers an A+. The majority believe the meetings at SmileDirectClub are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SmileDirectClub believe the environment at SmileDirectClub is positive. Most Participants believe the pace of work at SmileDirectClub is extremely fast. About 73% of the employees at SmileDirectClub work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at SmileDirectClub are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
SmileDirectClub employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at SmileDirectClub report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at SmileDirectClub have 1 meeting
Meetings
A Day in the Life
97% of SmileDirectClub employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SmileDirectClub employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of SmileDirectClub employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SmileDirectClub employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
90% of SmileDirectClub employees call their work environment positive
Environment
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Anonymously Ask SmileDirectClub Employees Any Question
Anonymous Q&A with SmileDirectClub EmployeesMost Recent Q&A
If you could make changes, how would you improve the culture at SmileDirectClub?
I would change nothing! I love culture!!
What's the best part of your job at SmileDirectClub?
Helping to create Smiles!
What's the office vibe like at SmileDirectClub?
Response from SmileDirectClub7 years agoIt's a unique office space in downtown Nashville with a lot of energy and passion! We have a ton of spaces designated for collaboration and creative pieces on the walls to inspire creativity and a customer focused perspective.
FUN! Chill, relaxed, fun. As long as we get our responsibilities done, we have so much fun!
How's the vacation policy at SmileDirectClub?
Great I'm going on vacation for a week
What should I wear for an interview at SmileDirectClub?
BUSINESS CASUAL
What part of SmileDirectClub's business is growing fastest? What part is having difficulties?
Locations! Growing physically weekly! Change is hard to keep up with and manage in almost anything. Struggles I would say are getting...
If you could make changes, how would you improve the culture at SmileDirectClub?
I would change nothing! I love culture!!
What's the best part of your job at SmileDirectClub?
Helping to create Smiles!
What's the office vibe like at SmileDirectClub?
Response from SmileDirectClub
7 years ago
It's a unique office space in downtown Nashville with a lot of energy and passion! We have a ton of spaces designated for collaboration and creative pieces on the walls to inspire creativity and a customer focused perspective.
FUN! Chill, relaxed, fun. As long as we get our responsibilities done, we have so much fun!
How's the vacation policy at SmileDirectClub?
Great I'm going on vacation for a week
What should I wear for an interview at SmileDirectClub?
BUSINESS CASUAL
What part of SmileDirectClub's business is growing fastest? What part is having difficulties?
Locations! Growing physically weekly! Change is hard to keep up with and manage in almost anything. Struggles I would say are getting...
Gender Score How positively women rate their overall experience at SmileDirectClub
SmileDirectClub currently ranks in the Top 15% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at SmileDirectClub
SmileDirectClub currently ranks in the Top 15% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
61
eNPS Score
| 75% | Promoters |
|---|---|
| 11% | Passives |
| 14% | Detractors |
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Let SmileDirectClub Know You Want To Work There
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
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