SmileDirectClub Claimed Company
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth... read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
380
TOTAL
RATINGS
9646
...

SmileDirectClub Company Culture

Mission, Vision, & Values

SmileDirectClub’s mission is to democratize access to a smile each and every person loves by making it affordable and convenient for everyone.

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SmileDirectClub Culture At a Glance

380 employees at SmileDirectClub have reviewed SmileDirectClub across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 380 SmileDirectClub employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SmileDirectClub are pleased with their total compensation at SmileDirectClub, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SmileDirectClub are extremely happy with their team. 380 Participants grade the quality of their coworkers an A+. The majority believe the meetings at SmileDirectClub are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SmileDirectClub believe the environment at SmileDirectClub is positive. Most Participants believe the pace of work at SmileDirectClub is comfortably fast. About 61% of the employees at SmileDirectClub work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at SmileDirectClub are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
SmileDirectClub employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at SmileDirectClub report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at SmileDirectClub have 1 meeting
Meetings
A Day in the Life
97% of SmileDirectClub employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SmileDirectClub employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of SmileDirectClub employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SmileDirectClub employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of SmileDirectClub employees call their work environment positive
Environment

Let SmileDirectClub Know You Want To Work There

Tell SmileDirectClub you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give SmileDirectClub the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Candidates Interested in Working at SmileDirectClub

Candidates By Department

All Industries
41%
Marketing
12%
IT
12%
Operations
6%
Communications
6%
Other
24%

Candidates By Location

Nashville
59%
Antioch
6%
Hopkinsville
6%
Brentwood
6%
Chattanooga
6%
Other
18%

Curious about what work's like at SmileDirectClub?

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Anonymous Q&A with SmileDirectClub Employees

Most Recent Q&A

If you could make changes, how would you improve the culture at SmileDirectClub?

Asked to all employees at SmileDirectClub

  • I would change nothing! I love culture!!

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What's the best part of your job at SmileDirectClub?

Asked to all employees at SmileDirectClub

  • Helping to create Smiles!

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What's the office vibe like at SmileDirectClub?

Asked to all employees at SmileDirectClub

Response from SmileDirectClub
3 years ago

It's a unique office space in downtown Nashville with a lot of energy and passion! We have a ton of spaces designated for collaboration and creative pieces on the walls to inspire creativity and a customer focused perspective.

  • FUN! Chill, relaxed, fun. As long as we get our responsibilities done, we have so much fun!

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How's the vacation policy at SmileDirectClub?

Asked to all employees at SmileDirectClub

  • Great I'm going on vacation for a week

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What should I wear for an interview at SmileDirectClub?

Asked to all employees at SmileDirectClub

  • Black slacks and a nice blouse with flats

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What part of SmileDirectClub's business is growing fastest? What part is having difficulties?

Asked to all employees at SmileDirectClub

  • Locations! Growing physically weekly! Change is hard to keep up with and manage in almost anything. Struggles I would say are getting...

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Gender Score How positively women rate their overall experience at SmileDirectClub

top 15% Gender

SmileDirectClub currently ranks in the Top 15% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at SmileDirectClub

top 15% Diversity

SmileDirectClub currently ranks in the Top 15% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably
57
eNPS Score
70%Promoters
17%Passives
13%Detractors

SmileDirectClub Culture Video

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Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
Employee Stock Purchase Plan
Office Perks
Unique Office Space
Company Social Outings
Free Food
Work From Home Policy
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