SuperStaff Culture | Comparably
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SuperStaff Claimed Company
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more
EMPLOYEE
PARTICIPANTS
507
TOTAL
RATINGS
7906
Updated on: October 29, 2025

SuperStaff Company Culture

SuperStaff Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Awards

Best Company Compensation 2025 (Small & Midsize Companies)Best Company Compensation 2025 (Small & Midsize Companies)
Best Company Perks & Benefits 2025 (Small & Midsize Companies)Best Company Perks & Benefits 2025 (Small & Midsize Companies)
Happiest Employees 2025 (Small & Midsize Companies)Happiest Employees 2025 (Small & Midsize Companies)
Best Company Work-Life Balance 2025 (Small & Midsize Companies)Best Company Work-Life Balance 2025 (Small & Midsize Companies)

SuperStaff CEO

Top 5%Top 5% of Similar Size Companies
Matthew Paul Narciso SuperStaff's CEO
Matthew Paul Narciso
94 /100
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A Day in the Life
A Day in the Life
SuperStaff employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at SuperStaff report the work pace is comfortably fast
Work Pace
A Day in the Life
98% of SuperStaff employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SuperStaff employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of SuperStaff employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SuperStaff employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
99% of SuperStaff employees call their work environment positive
Environment

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Anonymous Q&A with SuperStaff Employees

Most Recent Q&A

How long after an interview at SuperStaff does it take to hear back?

Asked to all employees at SuperStaff

  • same day

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Gender Score How positively women rate their overall experience at SuperStaff

top 10% Gender

SuperStaff currently ranks in the Top 10% of similarly sized companies

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Diversity Score How positively minorities rate their overall experience at SuperStaff

top 5% Diversity

SuperStaff currently ranks in the Top 5% of similarly sized companies

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies
78
eNPS Score
79%Promoters
20%Passives
1%Detractors
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Mission, Vision, & Values

Provide on-demand talent solutions through cost-effective and hybrid frameworks that sustain businesses and simultaneously create endless and fair opportunities for employees and clients.

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SuperStaff Culture At a Glance

SuperStaff has 400 employees. 507 employees at SuperStaff have reviewed SuperStaff across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 507 SuperStaff employees give their leadership a grade of A+, or Top 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at SuperStaff are extremely happy with their total compensation at SuperStaff, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SuperStaff are extremely happy with their team. 507 Participants grade the quality of their coworkers an A+. The majority believe the meetings at SuperStaff are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SuperStaff believe the environment at SuperStaff is positive. Most Participants believe the pace of work at SuperStaff is comfortably fast. About 67% of the employees at SuperStaff work 8 hours or less.

Overall, the employees at SuperStaff are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
Performance Bonus
Office Perks
Company Social Outings
Work From Home Policy
Unique Office Space
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