Comparably Awards

SuperStaff Claimed Company

SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more

EMPLOYEE PARTICIPANTS: 507

TOTAL RATINGS: 7906

CEO: Matthew Paul Narciso

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Matthew Paul Narciso SuperStaff CEO Rating

SuperStaff's CEO, Matthew Paul Narciso, has 486 employee ratings and a score of 94/100, placing them in the Top 5% of similar size companies on Comparably with 201-500 Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that females at SuperStaff rate Matthew Paul Narciso higher than males, giving the CEO a score of 96/100.

Last updated months ago.

Where This Score Ranks SuperStaff's CEO Rating

TOP
5%
In the Top 5% of 2013 Similar Sized Companies on Comparably
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Not enough ratings to compare against competitors.

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A+94 / 100

Jan

SuperStaff CEO Matthew Paul Narciso Bio

Matt Narciso, the Managing Director of SuperStaff, has built his career at the intersection of technology and outsourcing as the National Head and Director of outsourcing consultancies from the Philippines, United Kingdom, and the United States over the last 15 years. His technology and offshoring experience has shaped his philosophy that innovation should be at the forefront of any outsourcing strategy.

Over the course of his tenure, SuperStaff has grown by more than 340 percent, expanded service coverage into 13 additional countries, launched operational teams in multiple regions both in the Philippines and the United States, and added 23 additional languages to its customer support offerings.

Looking ahead, Matt aims to combine advancements in automation with continuous improvements in talent acquisition and human capital management to offer comprehensive and forward-looking offshoring solutions to the tech, healthcare, and commerce space.

Who Ranks SuperStaff's CEO Rating the Highest?

Department - HR 100/100

Ethnicity - Hispanic or Latino 100/100

Experience - Entry Level 99/100

Who Ranks SuperStaff's CEO Rating the Lowest?

Ethnicity - Other 92/100

Department - Customer Support 93/100

Experience - 1 to 3 Years 93/100

SuperStaff CEO Matthew Paul Narciso At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at SuperStaff.

SuperStaff's CEO is highly regarded by the HR department, Hispanic or Latino employees, and employees with Entry Level experience. However, the Customer Support department and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.