SuperStaff Employee Reviews | Comparably
SuperStaff Claimed Company
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more
EMPLOYEE
PARTICIPANTS
622
TOTAL
RATINGS
10729
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SuperStaff Employee Reviews

Out of 1382 SuperStaff employee reviews, 99% were positive. The remaining 1% were constructive reviews with the goal of helping SuperStaff improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at SuperStaff compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 4% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

THE LEADERSHIP TEAM AT SUPERSTAFF IS SUPPORTIVE, APPROACHABLE, AND ENCOURAGES EMPLOYEE GROWTH.

Posted 10 days ago

What I like best about the leadership team is their support and openness. They are approachable and always willing to guide us when needed

Posted 11 days ago

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

Posted 11 days ago

Does not normalize micromanaging and toxic environment. Always have room for growth

Posted 11 days ago

They are really kind and approachable

Posted 17 days ago

What does the leadership team need to get better at?

Leadership Reviews

BE KNOWLEDGEABLE AND NEED TO IMPROVE THE LEADERSHIP SKILL

give more room for employee to grow

What is the best part about your compensation package?

Compensation Reviews

THE BEST PART ABOUT MY COMPENSATION PACKAGE IS THE FAIR AND CONSISTENT PAY, WHICH REFLECTS MY WORK AND EFFORTS. I ALSO APPRECIATE THE ADDITIONAL BENEFITS THAT MOTIVATE ME TO PERFORM BETTER. OVERALL, IT MAKES ME FEEL VALUED AND SUPPORTED BY THE COMPANY.

Posted 10 days ago

The best part of my compensation package is the annual salary increase, which recognizes performance and continued service

Posted 11 days ago

Best part is I enjoy the allowances

Posted 11 days ago

Out HMO and the Pass the Hat program is also nice for me

Posted 17 days ago

Nothing special but the most helpful is the HMO.

Posted 17 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

hoping for an increase/higher compensation as the cost of living continues to rise

salary alignment with the local market

they need to give equal compensation to every employee not only to higher ups

Fair rate with both locations for the same client and same task is what we're waiting to be implemented at our account.

Low annual appraisal percentage .

What are some of the best things about your team?

Team Reviews

The best things about my team are their cooperation, reliability, and willingness to support each other.

Posted 11 days ago

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

Posted 11 days ago

We can really call it TEAM as we work as a group and also individually

Posted 11 days ago

We became good friends and we try to help each other

Posted 17 days ago

We became good friends and always try to help each other.

Posted 17 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

keep on doing what they are doing and we will be ok. because as of now, they are doing a great job!

What is most positive about the culture and environment at your company?

Environment Reviews

THE MOST POSITIVE THING ABOUT THE CULTURE AND ENVIRONMENT AT MY COMPANY IS THE STRONG SENSE OF RESPECT, SUPPORT, AND TEAMWORK. EVERYONE IS ENCOURAGED TO SHARE IDEAS AND CONTRIBUTE OPENLY WITHOUT FEAR OF JUDGMENT. THE WORKPLACE IS VERY INCLUSIVE AND MOTIVATING, WHICH HELPS EMPLOYEES STAY PRODUCTIVE.

Posted 10 days ago

The most positive aspect of the culture and environment is the supportive and collaborative atmosphere that encourages teamwork and growth.

Posted 11 days ago

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

Posted 11 days ago

Everyone is helpful and approachable

Posted 11 days ago

Everyone is nice and approachable

Posted 17 days ago

What needs to change to make the company culture better?

Environment Reviews

Workplace. Compensation. Leadership. training a

Review from Customer Support Dept

for me personally non. Been very blessed and grateful to whatever i am getting from the company.

What did you like most about the interview process?

Interviews Reviews

WHAT I LIKED MOST ABOUT THE INTERVIEW PROCESS WAS HOW ORGANIZED, CLEAR, AND PROFESSIONAL IT WAS FROM START TO FINISH. THE QUESTIONS WERE STRAIGHTFORWARD AND ALLOWED ME TO EXPRESS MY SKILLS AND EXPERIENCE COMFORTABLY.

Posted 10 days ago

What I liked most about the interview process is how accessible and easy it was, with everything just a phone call away.

Posted 11 days ago

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

Posted 11 days ago

Fast process and they keep me posted on the status of my application

Posted 11 days ago

It was smooth, fast and on time.

Posted 17 days ago

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SuperStaff yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

WHAT MAKES ME MOST HAPPY AT WORK IS BEING ABLE TO LEARN NEW SKILLS WHILE DOING MY TASKS EFFECTIVELY. I ALSO ENJOY WORKING WITH SUPPORTIVE TEAMMATES WHO MAKE THE WORK ENVIRONMENT POSITIVE AND ENCOURAGING.

Posted 10 days ago

What makes me most happy at work is the work-from-home setup, which gives me flexibility and better work-life balance.

Posted 11 days ago

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

Posted 11 days ago

Collaborating with co-workers and knowing that we fully trust each other

Posted 11 days ago

I found some real friends while trying to achieve my goals

Posted 17 days ago

What's going wrong and how can it be improved?

Outlook Reviews

they need to compensate us better

as of now can't think of anything.

What do you like best about your company?

Outlook Reviews

The salary and the compensations which is the monthly allowance and insruance

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

Salary increase in the future I guess

Review from Customer Support Dept
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