SuperStaff Employee Reviews | Comparably
SuperStaff Claimed Company
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more
EMPLOYEE
PARTICIPANTS
630
TOTAL
RATINGS
10921
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SuperStaff Employee Reviews

Out of 1404 SuperStaff employee reviews, 99% were positive. The remaining 1% were constructive reviews with the goal of helping SuperStaff improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at SuperStaff compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 4% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

they listen and care to other employees

Posted 10 days ago

What I like most about the leadership team is how approachable, supportive, and encouraging they are. They value employee growth, listen to feedback, and continuously motivate everyone to perform at their best while maintaining a positive work environment.

Empowering the whole team and driving a shared vision

Empowering the team and maintaining a clear vision

THE LEADERSHIP TEAM AT SUPERSTAFF IS SUPPORTIVE, APPROACHABLE, AND ENCOURAGES EMPLOYEE GROWTH.

What does the leadership team need to get better at?

Leadership Reviews

BE KNOWLEDGEABLE AND NEED TO IMPROVE THE LEADERSHIP SKILL

give more room for employee to grow

What is the best part about your compensation package?

Compensation Reviews

The best part of the compensation package is that it feels rewarding and competitive while also providing valuable benefits that support employees’ well-being and work-life balanc

Basic salary and overtime pay

Competitive basic salary and overtime pay

THE BEST PART ABOUT MY COMPENSATION PACKAGE IS THE FAIR AND CONSISTENT PAY, WHICH REFLECTS MY WORK AND EFFORTS. I ALSO APPRECIATE THE ADDITIONAL BENEFITS THAT MOTIVATE ME TO PERFORM BETTER. OVERALL, IT MAKES ME FEEL VALUED AND SUPPORTED BY THE COMPANY.

The best part of my compensation package is the annual salary increase, which recognizes performance and continued service

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

hoping for an increase/higher compensation as the cost of living continues to rise

salary alignment with the local market

they need to give equal compensation to every employee not only to higher ups

Fair rate with both locations for the same client and same task is what we're waiting to be implemented at our account.

Low annual appraisal percentage .

What are some of the best things about your team?

Team Reviews

cooperative and teamwork is very evident. great people

Posted 10 days ago

One of the best things about our team is the strong collaboration and support we give each other every day. Everyone is approachable, hardworking, and willing to help, which creates a positive environment where we can grow, stay motivated, and achieve goals together.

Enjoying work with team work

Enjoying work with team work

The best things about my team are their cooperation, reliability, and willingness to support each other.

What do your coworkers need to improve and how could you work together better?

Team Reviews

keep on doing what they are doing and we will be ok. because as of now, they are doing a great job!

What is most positive about the culture and environment at your company?

Environment Reviews

dynamics and camaraderie among team

Posted 10 days ago

Cultivates collaboration, trust and employee well being

THE MOST POSITIVE THING ABOUT THE CULTURE AND ENVIRONMENT AT MY COMPANY IS THE STRONG SENSE OF RESPECT, SUPPORT, AND TEAMWORK. EVERYONE IS ENCOURAGED TO SHARE IDEAS AND CONTRIBUTE OPENLY WITHOUT FEAR OF JUDGMENT. THE WORKPLACE IS VERY INCLUSIVE AND MOTIVATING, WHICH HELPS EMPLOYEES STAY PRODUCTIVE.

The most positive aspect of the culture and environment is the supportive and collaborative atmosphere that encourages teamwork and growth.

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

What needs to change to make the company culture better?

Environment Reviews

Workplace. Compensation. Leadership. training a

Review from Customer Support Dept

for me personally non. Been very blessed and grateful to whatever i am getting from the company.

What did you like most about the interview process?

Interviews Reviews

What I liked most about the interview process was how smooth, professional, and welcoming it felt. The interviewers were approachable, explained the role clearly, and made me feel comfortable and valued throughout the process.

Very detailed , easy and comfortable

WHAT I LIKED MOST ABOUT THE INTERVIEW PROCESS WAS HOW ORGANIZED, CLEAR, AND PROFESSIONAL IT WAS FROM START TO FINISH. THE QUESTIONS WERE STRAIGHTFORWARD AND ALLOWED ME TO EXPRESS MY SKILLS AND EXPERIENCE COMFORTABLY.

What I liked most about the interview process is how accessible and easy it was, with everything just a phone call away.

I’ve been with SuperStaff for almost 4 years, and the experience has helped me grow both personally and professionally. Being a Team Lead for the past 10 months has strengthened my leadership skills, confidence, and passion for continuous learni

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SuperStaff yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

compensation and acknowledgement and success rate of my own task

Posted 10 days ago

What makes me most happy at work is being part of a supportive team where I can continuously learn, grow, and feel appreciated for my contributions. Having positive colleagues and opportunities to improve motivates me to do my best every day.

Connecting with friends and colleague's and seeing the tangible impact of my contribution

Connecting with my friend and workmates

WHAT MAKES ME MOST HAPPY AT WORK IS BEING ABLE TO LEARN NEW SKILLS WHILE DOING MY TASKS EFFECTIVELY. I ALSO ENJOY WORKING WITH SUPPORTIVE TEAMMATES WHO MAKE THE WORK ENVIRONMENT POSITIVE AND ENCOURAGING.

What's going wrong and how can it be improved?

Outlook Reviews

they need to compensate us better

as of now can't think of anything.

What do you like best about your company?

Outlook Reviews

The salary and the compensations which is the monthly allowance and insruance

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

Salary increase in the future I guess

Review from Customer Support Dept
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