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SuperStaff Claimed Company

SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more

EMPLOYEE PARTICIPANTS: 622

TOTAL RATINGS: 10729

CEO: Matthew Paul Narciso

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SuperStaff Retention Score

SuperStaff is in the Top 5% of similar sized companies in its ability to retain quality employees. 50% of employees would not leave SuperStaff if they were offered a job for more money while 99% are excited to go to work each day. Overall, 100% of SuperStaff's employees feel the company is doing what it should to retain them. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 13 days ago.

Where This Score Ranks SuperStaff's Retention

TOP
5%
In the Top 5% of 2032 Similar Sized Companies on Comparably
?
Not enough ratings to compare against competitors.

Sep

Oct

Feb

Mar

Apr

A+95 / 100

May

Who Ranks SuperStaff's Retention the Highest?

Department - HR 100/100

Department - IT 99/100

Department - Admin 98/100

Who Ranks SuperStaff's Retention the Lowest?

Ethnicity - Hispanic or Latino 66/100

Ethnicity - Other 87/100

Department - Customer Support 90/100

SuperStaff Retention At a Glance

SuperStaff's Retention score is rated an "A+" by 617 employees. The category helps understand SuperStaff's focus and commitment to retaining employees in their organization.

Over the past three months, SuperStaff's Retention score has remained steady at 95/100. SuperStaff ranks in 1st place versus 0 competitors which include . The HR and IT departments are likely to stay at the company the longest, while the Customer Support and Marketing departments are likely to have the highest turnaround.

SuperStaff's Retention score is in the Top 5% of 2032 similar sized companies (201-500 Employees) on Comparably.

SuperStaff's Retention Trendline

SuperStaff95
Similar Size on Comparably

How SuperStaff's Retention Score is Calculated

Answer	Percent
Yes	97%
No	3%

Do you believe you're paid fairly?

Answer	Percent
Yes	98%
No	2%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	99%
No	1%

Are you typically excited about going to work each day?

Answer	Percent
Every week	22%
Once a month	76%
Once a quarter	2%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	100%
No	0%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	14%
Secure Enough	78%
Neutral	8%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	100%
No	0%

Do you have a close friend at work?

Answer	Percent
Yes	25%
No	75%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	50%
Once a week	0%
Once a month	17%
Once a quarter	0%
Never	33%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	33%
No	67%

Do you feel burnt out at work?

Answer	Percent
Yes	96%
No	4%

Are you challenged at work?

Answer	Percent
Yes	50%
No	50%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	100%
No	0%

Are you proud to be a part of your company?

SuperStaff's Retention Rank Against Similar Sized Companies on Comparably

TOP

SuperStaff ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Retention Score.

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