Tivo – customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

TiVo is a digital video recorder that allows users to save TV programs for later viewing based on an electronic TV programming schedule. read more

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 320

CEO: Raghavendra Rau

customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

Other Employee Reviews for Tivo

What's going wrong and how can it be improved?

Our product has incremental innovation and a ton of stagnation.

Briefly describe your overall experience at your company

it's been good. hopefully gets even better.

Briefly describe your overall experience at your company

Overall my experience is that everyone looks out for themselves with the lack of knowledge of the product and no knowledge or training on a consistent basis. Any knowledge that the department has is kept to themselves to obtain job security.

What can this brand most improve?

customer service response and follow up. ability to solve your problem

Briefly describe your overall experience at your company

admin warehouse general work computer skills customer care

Rate your company

Tivo – customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

customer service needs people who speak ENGLISH well, listen well, can paraphrase callers' issues accurately, document issues accurately

Other Employee Reviews for Tivo

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