TuneCore – Actually have a real Customer Service with a real person on the phone instead of and email only "ZenDesk" help center. Also they should stop the shady, cryptic refusals to make customers aware of why things are happening the way they are and better explain things to them.

TuneCore Claimed Company

TuneCore is a digital music distribution platform for artists to sell their music on iTunes, Amazon, Spotify and Rdio. read more

EMPLOYEE PARTICIPANTS: 25

TOTAL RATINGS: 205

CEO: Scott Ackerman

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Actually have a real Customer Service with a real person on the phone instead of and email only "ZenDesk" help center. Also they should stop the shady, cryptic refusals to make customers aware of why things are happening the way they are and better explain things to them.

Other Employee Reviews for TuneCore

What needs to change to make the company culture better?

Respect for employees from the top down

What does the leadership team need to get better at?

the leadership team needs better communication

Briefly describe your overall experience at your company

Hoping & Wishing they would calculate My royalties properly. YouTube has frozen My views for years now, at first You Could See The views register after a 7 second refresh, now none at all, pispoor.

What can this brand most improve?

Its either longer or They don't reply to.my complains

What can this brand most improve?

paying its customers the money they are owed within a timely manner, four days not over a week.

Rate your company

TuneCore – Actually have a real Customer Service with a real person on the phone instead of and email only "ZenDesk" help center. Also they should stop the shady, cryptic refusals to make customers aware of why things are happening the way they are and better explain things to them.

Actually have a real Customer Service with a real person on the phone instead of and email only "ZenDesk" help center. Also they should stop the shady, cryptic refusals to make customers aware of why things are happening the way they are and better explain things to them.

Other Employee Reviews for TuneCore

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