Urban Outfitters Culture | Comparably
Comparably
Competitors:Gap Inc.Forever 21
Urban Outfitters
Urban Outfitters read more
EMPLOYEE
PARTICIPANTS
275
TOTAL
RATINGS
2026
Updated on: January 7, 2026

Urban Outfitters Company Culture

Urban Outfitters Culture

This score is derived from employee ratings & reviews
2.8/5
Urban Outfitters' Overall Culture is rated D+

Top Rated Culture Dimensions

Environment
C+
Professional Development
C+
Perks & Benefits
C
Outlook
C-
Team
C-

Urban Outfitters CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Richard Hayne Urban Outfitters' CEO
Richard Hayne
56 /100
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A Day in the Life
A Day in the Life
Urban Outfitters employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Urban Outfitters report the work pace is extremely fast
Work Pace
A Day in the Life
76% of Urban Outfitters employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Urban Outfitters employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Urban Outfitters employees call their work environment positive
Environment

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Anonymous Q&A with Urban Outfitters Employees

Most Recent Q&A

Why work for Urban Outfitters?

Asked to all employees at Urban Outfitters

  • Decent pay and benefits

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I've been working for the Westport, CT Anthropologie since 2002. I am a Senior Sales PT associate. As of June 2023 the minimum wage is $15/hr. Why is my payrate $13/hr. Who do I need to contact before I go to the Labor board?

Asked to the HR Department at Urban Outfitters

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What is the HR fax number?

Asked to the HR Department at Urban Outfitters

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H1B Visa

In 2019, Urban Outfitters applied for 6 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

6
Total Applied
  • 100% Granted (6 out of 6)
  • 0% Denied ( out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Urban Outfitters

Bottom
10%

Urban Outfitters currently ranks in the Bottom 10% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at Urban Outfitters

Bottom
5%

Urban Outfitters currently ranks in the Bottom 5% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
-29
eNPS Score
28%Promoters
15%Passives
57%Detractors
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Urban Outfitters Culture Video

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Mission, Vision, & Values

Urban’s mission statement: “Lifestyle merchandising is our business and our passion. The goal for our brands is to build a strong emotional bond with the customer. To do this we must build lifestyle environments that appeal emotionally, and offer fashion correct products on a timely basis. Our customers are the reason and the inspiration for everything we do.”

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Urban Outfitters Culture At a Glance

275 employees at Urban Outfitters have reviewed Urban Outfitters across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 25 days ago.

Overall, the 275 Urban Outfitters employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Urban Outfitters are mostly dissatisfied with their total compensation at Urban Outfitters, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Urban Outfitters are generally satisfied with their team. 275 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Urban Outfitters are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Urban Outfitters believe the environment at Urban Outfitters is positive. Most Participants believe the pace of work at Urban Outfitters is extremely fast. About 61% of the employees at Urban Outfitters work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Urban Outfitters are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Urban Outfitters Competitors Video

Urban Outfitters vs Competitors

  1. 1st
    Gap Inc.
    64 / 100
  2. 2nd
    Urban Outfitters
    60 / 100
  3. 3rd
    Forever 21
    54 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
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