Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1234

TOTAL RATINGS: 9008

Urban Outfitters

EMPLOYEE PARTICIPANTS: 275

TOTAL RATINGS: 2026

Forever 21 vs Urban Outfitters

Compare Forever 21 versus Urban Outfitters for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1234 employees and customers of Forever 21 and 275 employees and customers of Urban Outfitters.

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

Urban Outfitters

Urban Outfitters's brand is ranked #356 in the list of Global Top 1000 Brands, as rated by customers of Urban Outfitters. Their current market cap is $3.82B.

3.3/5

Product Quality

3.9/5

3.2/5

Pricing

3.3/5

3.1/5

Customer Service

3.6/5

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

NPS Score

44%	Promoters
27%	Passive
29%	Detractors

Net Promoter Score
Winner by 26

See how Forever 21 compares to its competitors

H&M

Fashion Nova

See how Urban Outfitters compares to its competitors

RnB Retail and Brands

Odd Molly International

Voonik

Working at Forever 21 vs Working at Urban Outfitters

54 / 100

CEO Rating

Richard Hayne

56 / 100

CEO Rating
Winner by 2%

Forever 21

Forever 21 doesn't have enough ratings to calculate the Team Culture Ratings.

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Urban Outfitters

Employees at Urban Outfitters rate their CEO, Richard Hayne, 56/100. This score is 2% higher than the scores of Forever 21 CEO, Winnie Park. Employees in the Operations and Sales departments rate Richard Hayne the highest.

CEO Score 54

CEO Score

CEO Score 56

Overall Culture 54

Overall Culture

Overall Culture 60

-50

eNPS

-29

Gender Score 58

Gender Score

Gender Score 51

Diversity Score 58

Diversity Score

Diversity Score 47

Perk And Benefits 42

Perk And Benefits

Perk And Benefits 64

Professional Dev. 49

Professional Dev.

Professional Dev. 59

Overall Culture at Forever 21 vs Urban Outfitters

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a 54/100, with Product and Design as the two departments that rate their experience the highest.

/ 100

Urban Outfitters

Employees at Urban Outfitters rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

Forever 2154
Urban Outfitters60

Employee Net Promoter Score at Forever 21 vs Urban Outfitters

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

681 Detractors 68%

-29

eNPS

Urban Outfitters

60 Promoters 28%

33 Passives 15%

122 Detractors 57%

Employee Net Promoter Score
Winner by %

Forever 21-50
Urban Outfitters

Gender Score at Forever 21 vs Urban Outfitters

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a 58/100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

Urban Outfitters

Employees at Urban Outfitters rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Forever 2158
Urban Outfitters

Diversity Score at Forever 21 vs Urban Outfitters

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a 58/100, with Product and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

/ 100

Urban Outfitters

Employees at Urban Outfitters rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Forever 2158
Urban Outfitters

Perk and Benefits Score at Forever 21 vs Urban Outfitters

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a 42/100, with Business Development and Product as the two departments that rate their experience the highest.

/ 100

Urban Outfitters

Employees at Urban Outfitters rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

Forever 21
Urban Outfitters64

Professional Development Score at Forever 21 vs Urban Outfitters

/ 100

Forever 21

Employees at Forever 21 rate their Professional Development Score a 49/100, with Sales as the department that rate their experience the highest.

/ 100

Urban Outfitters

Employees at Urban Outfitters rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 10%

Forever 2148
Urban Outfitters

Leadership Culture Ratings vs Urban Outfitters

Forever 21 rates % lower than Urban Outfitters on Leadership Culture Ratings vs Urban Outfitters Ratings based on looking at 2531 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How often do you get valuable feedback on how to improve at work?".

Forever 2152
Urban Outfitters

Compensation Culture Ratings vs Urban Outfitters

Forever 21 rates % lower than Urban Outfitters on Compensation Culture Ratings vs Urban Outfitters Ratings based on looking at 1634 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

Forever 21
Urban Outfitters55

Team Culture Ratings vs Urban Outfitters

Forever 21 rates % lower than Urban Outfitters on Team Culture Ratings vs Urban Outfitters Ratings based on looking at 1423 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

Forever 21
Urban Outfitters65

Environment Culture Ratings vs Urban Outfitters

Forever 21 rates % lower than Urban Outfitters on Environment Culture Ratings vs Urban Outfitters Ratings based on looking at 1318 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Does someone you work with closely, make you want to quit your job?".

Forever 21
Urban Outfitters68

Sentiment Culture Ratings vs Urban Outfitters

Forever 21 rates % lower than Urban Outfitters on Sentiment Culture Ratings vs Urban Outfitters Ratings based on looking at 2294 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What would you most like to see improved at your company?".

Forever 2152
Urban Outfitters62