Urban Outfitters Competitors | Comparably
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Urban Outfitters
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EMPLOYEE
PARTICIPANTS
275
TOTAL
RATINGS
2026

Urban Outfitters Competitors

Urban Outfitters competitors include Gap Inc., Forever 21 and Society6. Urban Outfitters ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Urban Outfitters compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st

See Urban Outfitters Culture vs Competitors:

Urban Outfitters Competitors
RankCompanyScore
1Gap Inc.64
2Urban Outfitters60
3Forever 2154

Urban Outfitters Competitors at a Glance

CEO Ratings Comparison

Urban Outfitters' CEO Score Ranks 2nd

195 Employees at Urban Outfitters rate Richard Hayne a 56 out of 100, which ranks them 2nd below Gap Inc. CEO,Richard Dickson. Last rating was months ago.

  1. 1st
    Richard Dickson Gap Inc. CEO
    Richard Dickson
    Gap Inc.
    66
    out of 100

    394 Employees at Gap Inc. rate Richard Dickson a 66 out of 100, which ranks them 1st out of Urban Outfitters' competitors. Last rating was 13 days ago.

  2. 2nd
    Richard Hayne Urban Outfitters' CEO
    Richard Hayne
    Urban Outfitters
    56
    out of 100
  3. 3rd
    Winnie Park Forever 21 CEO
    Winnie Park
    Forever 21
    54
    out of 100

    925 Employees at Forever 21 rate Winnie Park a 54 out of 100, which ranks them 3rd out of Urban Outfitters' competitors. Last rating was 14 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Richard DicksonGap Inc.66
2Richard HayneUrban Outfitters56
3Winnie ParkForever 2154
Product Quality Score Comparison

Urban Outfitters Ranks 1st in Product Quality Score

381 Customers rate Urban Outfitters' Product Quality Score a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Urban Outfitters
    3.9 / 5
  2. 2nd
    Gap Inc.
    3.7 / 5
  3. 3rd
    Forever 21
    3.3 / 5
  4. 4th
    Society6
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Urban Outfitters78
2Gap Inc.74
3Forever 2166
4Society650
NPS Comparison

Urban Outfitters Ranks 1st in Net Promoter Score

477 Customers rate Urban Outfitters' Net Promoter Score a 15, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Urban Outfitters to a friend?”.

  1. 1st
    Urban Outfitters
    15
  2. 2nd
    Gap Inc.
    7
  3. 3rd
    Forever 21
    -11
NPS Comparison
RankCompany Score
1Urban Outfitters15
2Gap Inc.7
3Forever 21-11
Pricing Score Comparison

Urban Outfitters Ranks 2nd in Pricing Score

344 Customers rate Urban Outfitters' Pricing Score a 3.3/5, which ranks it 2nd against its competitors, below Gap Inc..

  1. 1st
    Gap Inc.
    3.5 / 5
  2. 2nd
    Urban Outfitters
    3.3 / 5
  3. 3rd
    Forever 21
    3.2 / 5
  4. 4th
    Society6
    2 / 5
Pricing Score Comparison
RankCompany Score
1Gap Inc.70
2Urban Outfitters67
3Forever 2164
4Society640
Customer Service Comparison

Urban Outfitters Ranks 1st in Customer Service

321 Customers rate Urban Outfitters' Customer Service a 3.6/5, which ranks it 1st against its competitors, below Gap Inc..

  1. 1st
    TIED
    Gap Inc.
    3.6 / 5
  2. 1st
    TIED
    Urban Outfitters
    3.6 / 5
  3. 3rd
    Forever 21
    3.1 / 5
  4. 4th
    Society6
    2 / 5
Customer Service Comparison
RankCompany Score
1Gap Inc.72
1Urban Outfitters72
3Forever 2163
4Society640
Overall Culture Score Comparison

Urban Outfitters Ranks 2nd in Overall Culture Score

275 Employees rate Urban Outfitters' Overall Culture a 60/100, which ranks it 2nd against its competitors, below Gap Inc.. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Gap Inc.
    64 / 100
  2. 2nd
    Urban Outfitters
    60 / 100
  3. 3rd
    Forever 21
    54 / 100
Overall Culture Score Comparison
RankCompany Score
1Gap Inc.64
2Urban Outfitters60
3Forever 2154
eNPS Comparison

Urban Outfitters Ranks 2nd in Employee Net Promoter Score

215 Employees rate Urban Outfitters' Employee Net Promoter Score a -29, which ranks it 2nd against its competitors, below Gap Inc.. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Urban Outfitters to a friend?”.

  1. 1st
    Gap Inc.
    -8
  2. 2nd
    Urban Outfitters
    -29
  3. 3rd
    Forever 21
    -50
eNPS Comparison
RankCompany eNPS
1Gap Inc.-8
2Urban Outfitters-29
3Forever 21-50
Gender Score Comparison

Urban Outfitters Ranks 3rd in Gender Score

19 Employees rate Urban Outfitters' Gender Score a 51/100, which ranks it 3rd against its competitors, below Forever 21. The Gender Score tracks how positively women rate their experience at Urban Outfitters.

  1. 1st
    Gap Inc.
    68 / 100
  2. 2nd
    Forever 21
    58 / 100
  3. 3rd
    Urban Outfitters
    51 / 100
Gender Score Comparison
RankCompany Score
1Gap Inc.68
2Forever 2158
3Urban Outfitters51
Diversity Score Comparison

Urban Outfitters Ranks 3rd in Diversity Score

10 Employees rate Urban Outfitters' Diversity Score a 47/100, which ranks it 3rd against its competitors, below Forever 21. The Diversity Score tracks how positively diverse employees rate their experience at Urban Outfitters.

  1. 1st
    Gap Inc.
    61 / 100
  2. 2nd
    Forever 21
    58 / 100
  3. 3rd
    Urban Outfitters
    47 / 100
Diversity Score Comparison
RankCompany Score
1Gap Inc.61
2Forever 2158
3Urban Outfitters47

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