Urban Outfitters Company Culture
Urban Outfitters Culture
This score is derived from employee ratings & reviews2.8/5
Urban Outfitters' Overall Culture is rated D+
Top Rated Culture Dimensions
Environment
C+Professional Development
C+Perks & Benefits
COutlook
C-Team
C-Urban Outfitters CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Richard Hayne
56 /100
See More
Diversity at Urban Outfitters
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Urban Outfitters have rated Environment, Outlook, and Work Culture as the highest categories they have scored
Women at Urban Outfitters
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Urban Outfitters have rated Environment, Professional Development, and Outlook as the highest categories they have scored
Urban Outfitters eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-30
Urban Outfitters employees are -30% more likely to recommend Urban Outfitters as a great place to work
| 27% | Promoters |
|---|---|
| 16% | Passives |
| 57% | Detractors |
Working at Urban Outfitters
Working at Urban Outfitters is rated below average by 280 employees, across various culture dimensions. Urban Outfitters employees rate Environment highest among all categories, and think that Meetings and CEO Rating have the most room for improvement, putting Urban Outfitters’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Urban Outfitters was rated by employees.
Overall Company Culture at Urban Outfitters
D+
Overall Company Culture at Urban Outfitters is rated D+
Last updated 8 days ago
Bottom
25%
Urban Outfitters ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Urban Outfitters Employee Reviews
Out of 189 Urban Outfitters employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Urban Outfitters improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
Positive Reviews From Urban Outfitters Employees
- What is most positive about the culture and environment at your company?I made it positive. Everyday I would always say good saying for people to be postive.
- What are some of the best things about your team?Only my direct boss was great
- What is the best part about your compensation package?Fair medical insurance it's ok
Constructive Feedback From Urban Outfitters Employees
- What does the leadership team need to get better at?Valuing skills instead of appearance
- What needs to change to make the company culture better?The only fired black hispnic for stupid shiit ... twisted the rule how ever they please.....
- What do your coworkers need to improve and how could you work together better?There is failure to cominicate....
Urban Outfitters Company Information
Urban Outfitters Company Overview
Urban Outfitters
Urban Outfitters Mission, Vision & Values
Urban Outfitters Mission & Values
Urban’s mission statement: “Lifestyle merchandising is our business and our passion. The goal for our brands is to build a strong emotional bond with the customer. To do this we must build lifestyle environments that appeal emotionally, and offer fashion correct products on a timely basis. Our customers are the reason and the inspiration for everything we do.”
| Headquarter | United States of America |
|---|---|
| Website | www.urbanoutfitters.com |
| Tel | (617) 236-0088 |
| Company Status | Public |
| Stock | URBN |
Urban Outfitters Competitors
Urban Outfitters competitors include Gap Inc. and Forever 21. Urban Outfitters ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Urban Outfitters compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Urban Outfitters Employees
280 employees at Urban Outfitters have reviewed Urban Outfitters across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.
Overall, the 280 Urban Outfitters employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Urban Outfitters are mostly dissatisfied with their total compensation at Urban Outfitters, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Urban Outfitters are generally satisfied with their team. 280 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Urban Outfitters are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Urban Outfitters believe the environment at Urban Outfitters is positive. Most Participants believe the pace of work at Urban Outfitters is extremely fast. About 61% of the employees at Urban Outfitters work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Urban Outfitters are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Urban Outfitters employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Urban Outfitters report the work pace is extremely fast
Work Pace
A Day in the Life
77% of Urban Outfitters employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Urban Outfitters employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Urban Outfitters employees call their work environment positive
Environment
Joining Urban Outfitters - Employee Onboarding
The prevailing opinion from employees about joining Urban Outfitters is that the company was somewhat prepared on their first day. Urban Outfitters employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Urban Outfitters KPIs and OKRs
Employees’ understanding of Urban Outfitters' KPIs and OKRs is essential for its success. Out of 7 Urban Outfitters employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Urban Outfitters CEO & Leadership
Urban Outfitters CEO - Richard Hayne
56 /100
Richard’s approval rate is lower compared to CEOs at similar sized companies, putting Richard in the Bottom 15% of all CEOs of similar-sized companies on Comparably. Richard Hayne’s employees rank Urban Outfitters in the Top 50% for Environment, in the Top 50% for Professional Development, and in the Bottom 40% for Perks And Benefits. Hayne is generally unpopular with Urban Outfitters employees, but ranks especially low with employees in the Sales department, and by Hispanic or Latino employees and employees with 1 to 3 Years experience. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Urban Outfitters’s competitors, Richard Hayne ranks below Gap Inc. CEO Richard Dickson.
Urban Outfitters Leadership
The Urban Outfitters Executive Team is rated a “D” and led by CEO Richard Hayne, Chief Operating Officer Calvin Hollinger, and Chief Financial Officer Francis J. Conforti
Richard Hayne CEO / President
Richard Hayne serves as the CEO / President of Urban Outfitters.
Calvin Hollinger Chief Operating Officer
Mr. Calvin B. Hollinger has been Chief Operating Officer of Urban Outfitters Inc. since September 11, 2015 and served as... read more
Francis J. Conforti Chief Financial Officer
Mr. Francis J. Conforti, also known as Frank, has been the Chief Financial Officer of Urban Outfitters, Inc. since April... read more
Scott A. Belair Co-Founder & Director
Mr. Scott A. Belair has been a Principal of The ZAC Group, performing financial advisory services, since 1989. Mr.... read more
Margaret A. Hayne Chief Creative Officer, Director & CEO of Free People Brand
Mrs. Margaret A. Hayne, also known as Meg serves as Chief Creative Officer at Urban Outfitters Inc. and Chief Executive... read more
Trish Donnelly Chief Executive Officer of Urban Outfitters Group
Ms. Trish Donnelly has been the Chief Executive Officer of Urban Outfitters Group since February 2016. Ms. Donnelly... read more
Wendy Brown Chief Operating Officer of the Anthropologie Division
Wendy Brown has been Chief Operating Officer of the Anthropologie Division of Urban Outfitters Inc. since 2008. Ms.... read more
Denise Albright Chief Operating Officer of Anthropologie - North America
Ms. Denise Albright has been Chief Operating Officer for North America at Anthropologie, Inc. and Urban Outfitters Inc.,... read more
Andrew McLean Chief Operating Officer of European Operating Divisions
Mr. Andrew McLean has been Chief Operating Officer of European Operating Divisions at Urban Outfitters Inc., since... read more
Urban Outfitters Salaries
How much does Urban Outfitters pay?
How much do people at Urban Outfitters get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Urban Outfitters is $131,881, or $63 per hour, while the estimated median salary is $131,578, or $63 per hour.
At Urban Outfitters, the highest paid job is a Director of Sales at $233,031 annually and the lowest is a Receptionist at $37,475 annually. Average Urban Outfitters salaries by department include: Communications at $101,212, Legal at $194,547, Engineering at $141,535, and HR at $126,703. Half of Urban Outfitters salaries are above $131,578.
94 employees at Urban Outfitters rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 286 ratings) while 93 employees at Urban Outfitters rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 95 ratings).
Salaries contributed from Urban Outfitters employees include job titles like Jr Product Manager and Graphic Designer. Comparably data has a total of 2 salary records from Urban Outfitters employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $237k | $237k | 67th Percentile |
83rd Percentile $278k | $278k | 83rd Percentile |
100th Percentile $297k | $297k | 100th Percentile |
$131,881*
Average Compensation
$131,578*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Urban Outfitters Salaries by City
Urban Outfitters Salaries by Department
Diversity & Inclusion at Urban Outfitters
Diverse employees at Urban Outfitters score the company 47/100 across various culture categories, placing Urban Outfitters in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Urban Outfitters across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Urban Outfitters Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Urban Outfitters PTO
Urban Outfitters' PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Urban Outfitters' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Urban Outfitters' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Urban Outfitters Careers
Urban Outfitters Jobs
No Recent Jobs found for Urban Outfitters on Comparably
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H1B Visa
In 2019, Urban Outfitters applied for 6 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
6
Total Applied
H1B Applications Outcome
- 100% Granted (6 out of 6)
- 0% Denied ( out of 6)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Urban Outfitters Know You Want To Work There
Overview of Candidates Interested in Urban Outfitters on Comparably
Candidates By Department
Sales | 50% | |
|---|---|---|
Marketing | 50% |
Candidates By Location
Eugene | 50% | |
|---|---|---|
Chicago | 50% |
Frequently Asked Questions regarding Urban Outfitters
Who is the CEO of Urban Outfitters?
Urban Outfitters CEO is Richard Hayne, their score by employees is 56
What is Urban Outfitters eNPS?
The eNPS for Urban Outfitters is -30
What is Urban Outfitters revenue?
Urban Outfitters revenue is $4B
What is the salary for Marketing Operations in Urban Outfitters?
Marketing Operations average salary in the US is 110k
What are the salaries in the IT in Urban Outfitters?
The average salaries for IT in Urban Outfitters is 117k
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