Urban Outfitters Employee Reviews
Out of 188 Urban Outfitters employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Urban Outfitters improve their work culture. The Sales team, with 54% positive reviews, reports the best experience at Urban Outfitters compared to all other departments at the company. The Operations team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They leave me alone and thats good
works well together for store
They're open to change, they are willing to listen and implement risky ideas, and they're focused on growing and empowering their employees for promotion.
Review from Operations Dept
They are really nice and supporting
They are always available no matter how busy we get.
What does the leadership team need to get better at?
Valuing skills instead of appearance
There no leadership.... if dont agree with them or you have own better idea.....
LEADING THE TEAM WOULD BE HELPFUL
hiring less obnoxious, clique-driven leaders
Everything everything is awful and terrible
What is the best part about your compensation package?
Fair medical insurance it's ok
good pay thats all none
compensation and insurance are the best part of the package
The health benefits are good, thats all
Matching 401k and good insurance.
Why do you feel undervalued and what would make you feel better about your compensation?
Nothing treat people like himan ....
Actually having proper equipment to do my job and not risk getting hurt everyday
They dont care about their employees and treat them like they are iust a number.
Bae pay parity with industry professionals at a similar level. Annual adjustments at minimum in line with inflation. With the exception of entry level HO salaried pay bands have not been adjusted in line with inflation for at least 6 years. EU pensions contribution are poor versus market norms.
Pay increases were forfitted last year, and this year company restructured to be more financially beneficial for tge company but not the employees
What are some of the best things about your team?
Only my direct boss was great
They are fun to work with and talented
The best thing about our team is the diversity of opinion and leadership style. We always learn something new from one another and no one reserves their ideas for improvement
Review from Operations Dept
They are all very hard workers and they are always there
good people, talented for the most part, coming to work every day at the navy yard to be beaten down by the end of their day
What do your coworkers need to improve and how could you work together better?
There is failure to cominicate....
More communication and team work.
They can actually try to help snd train snd be more genuine on the floor. I feel a lot of attitude and unwelcome energy at time
communication. Several workers can't understand the position and several work harder at getting out of work. Most Supervisors don't say anything to the ones who don't produce
Review from Operations Dept
My coworkers constantly ridicule, gossip, and bully one another and need to stop treating work like it?
Review from Sales Dept
What is most positive about the culture and environment at your company?
I made it positive. Everyday I would always say good saying for people to be postive.
The creativity and they let designers be themselves
Most of my co-workers and customers
The creativity and commitment shown by the staff.
The employees and tge diversity
What needs to change to make the company culture better?
The only fired black hispnic for stupid shiit ... twisted the rule how ever they please.....
head of creative needs to go - she has been here since the company started and is terrible
Upper management and HR should be replaced as horrible as they treat everyone.
Needs to improve the people they put in the positions, egen if someone is qualified for a job but doesn't know how to interact with people, shouldn't be on the spot. Being human and empath comes first.
The company needs to be more employee focused.
What did you like most about the interview process?
it was quick and easy if your face fits, your in
They ask you good questions about how would you act in certain situations and how you would solve some problems that can interfiere with your performance at work
Informality. But this is also the problem as it's bases on "I know you" "you have the same background as me, we have a lot in common". It is a biased assessment.
It was fast and friendly.
That it was the old manager and she made me feel so welcomed and was just understanding of everything and everyone.
What would you improve about your company's interview process?
less time between first interview and offer - by the time you get an offer, you have already interviewed at multiple other places
HR shouldnt be so fake and clueless.
What makes you most happy at work?
The compensation, benefit, a great team and great leadership!
Review from Operations Dept
dogs and food and the offices
Feeling appreciated and valued as well
When i get the job done
Learning and growing. Seeing my teams develop.
What's going wrong and how can it be improved?
It is a profit before people culture. They must spend a fortune on recruitment. Short sighted
The company needs to be more involved in helping employees
The head managers need to listen to their employees when we ask for more hours. This is why the store I work at at least four people have left in the past month.
Work is incredibly hard and we are not given the resources to handle it appropriately
Review from Operations Dept
Invest in your employees, stop treating them like they are second rate and disposable. Promotions are based on who you know and not what you know. Work ethics mean nothing at a store level and I have worked at more than one store to know this personally.
Review from Sales Dept
What would you most like to see improved at your company?
Improved corporate structure
Connection between Home Office and actual life at the stores.