Vivid Seats – I never received tickets to a show I paid for. Waited an hour and a half to speak with customer service only to be hung up on once i finally was able to speak with someone. Then chat was no help at all as well. Will never use Vivid Seats again.

Online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide. read more

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I never received tickets to a show I paid for. Waited an hour and a half to speak with customer service only to be hung up on once i finally was able to speak with someone. Then chat was no help at all as well. Will never use Vivid Seats again.

Why do you feel undervalued and what would make you feel better about your compensation?

Vacation and paid maternity leave

Briefly describe your overall experience at your company

Asking too much without reward. They prioritize corporate employees over operations employees and it shows in everything they do.

Briefly describe your overall experience at your company

Very collaborative, transparent, motivating environment and highly approachable leadership teams.

What can this brand most improve?

This company has no customer service whatsoever. I'm not sure they even know what the word means

What can this brand most improve?

Communication is horrible. Only reason in communication with them now is because I am disputing a charge.

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