Vivid Seats – Extremely poor customer service. You can not talk to an actual person even when pleading for it in what appears mostly automated “Live Chat”. Kept getting message though stating they had an awards winning customer service and I could communicate via email, chat or phone 2

Online ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide. read more

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Extremely poor customer service. You can not talk to an actual person even when pleading for it in what appears mostly automated “Live Chat”. Kept getting message though stating they had an awards winning customer service and I could communicate via email, chat or phone 2

Why do you feel undervalued and what would make you feel better about your compensation?

Vacation and paid maternity leave

Briefly describe your overall experience at your company

Asking too much without reward. They prioritize corporate employees over operations employees and it shows in everything they do.

Briefly describe your overall experience at your company

Very collaborative, transparent, motivating environment and highly approachable leadership teams.

What can this brand most improve?

This company has no customer service whatsoever. I'm not sure they even know what the word means

What can this brand most improve?

Communication is horrible. Only reason in communication with them now is because I am disputing a charge.

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