WestJet – Go back to focusing on customer service rather than corporate profits. Pre 2019 WestJet was a far superior company from the customer's perspective.

WestJet

WestJet is an airline company that helps users book flights and trips around the world. read more

EMPLOYEE PARTICIPANTS: 131

TOTAL RATINGS: 865

CEO: Gregg Saretsky

Go back to focusing on customer service rather than corporate profits. Pre 2019 WestJet was a far superior company from the customer's perspective.

Other Employee Reviews for WestJet

What is the best part about your compensation package?

Flight benefits, travel the world for $0 plus tax.

What do you value most about this brand?

shows no fear out there to be the best

What can this brand most improve?

Customer service . Waiting on the phone for hours & days to get through after my flight was canceled is unacceptable

Briefly describe your overall experience at your company

Loved every minute of it

What can this brand most improve?

Work with people to come up with solutions to problems. Recently, I encountered an a delay to my flight and missed my connection. Since it was the airports fault, we were offer no meals or accommodation. If we were working together the airline would hold the airport accountable and provide a hotel.

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WestJet – Go back to focusing on customer service rather than corporate profits. Pre 2019 WestJet was a far superior company from the customer's perspective.

Go back to focusing on customer service rather than corporate profits. Pre 2019 WestJet was a far superior company from the customer's perspective.

Other Employee Reviews for WestJet

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