Yankee Candle Company – customer service needs great improvement

The Yankee Candle Company, Inc. is the leading designer, manufacturer, wholesaler and retailer of premium scented candles, based on sales, read more

customer service needs great improvement

What do your coworkers need to improve and how could you work together better?

I am the store manager this isn't a problem

What do your coworkers need to improve and how could you work together better?

More dedicated to do their job

What is most positive about the culture and environment at your company?

We all get along really nicely

Briefly describe your overall experience at your company

Interacting with customers is great. Being graded by a non-customer posing as a secret shopper is not.

What does the leadership team need to get better at?

Getting people in that want to work

Rate your company