Study: FAANG Culture Showdown

Facebook. Amazon. Apple. Netflix. Google. Or as they’ve come to be known in the industry: FAANG. This acronym was coined for the five most popular, best-performing tech stocks currently listed on NASDAQ. At one point in 2018, the combined value of the five FAANG companies was $3.105 trillion – a number which has fallen since by 20% due to a bear market.

FAANG’s influence is massive. A quarterly report filed in 2017 showed that the FAANG stocks had been added to the portfolios of major money managers like Berkshire Hathaway and Renaissance Technologies as growth and momentum stocks. And these are modern tech stocks in a world absolutely reeling in technology: all five companies are household names of the first order and their CEOs have become celebrities in their own right.

Regardless, the question remains: does the aura of Google and Netflix translate to individual employee satisfaction?Much like the study we conducted on the top unicorn companies, Comparably analyzed how healthy the internal cultures are at FAANG in light of the businesses’ enormous value and appeal.

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HOW WE MEASURED CULTURE

The ratings of more than 6,956 anonymous employees at Facebook, Amazon, Apple, Netflix, and Google, were analyzed over the previous 12 months (February 2018 to February 2019). Comparably graded each company for this specific study in 10 key categories: Overall Company Culture, CEO, Gender, Diversity, Happiness, Compensation, Perks & Benefits, Professional Development, eNPS, and Outlook. Detailed descriptions of how each category is compiled accompany the scores.

Full methodology at end of report.

COMPANY CULTURE

The Company Culture Score is based on five key benchmarks: compensation, leadership, team, environment, and sentiment.

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From the employees:

Facebook: “The culture that we have at Facebook is amazing. Everyone is so nice and friendly and we all work together to get stuff done.”

Amazon: “Great atmosphere,positive attitude and motivation for you too succeeded in every way.”

Apple: “Great people who are there for each other, even when management isn’t.”

Netflix: “I’m not in competition with my co-workers. I’m encouraged to help build my coworkers up.”

Google: “I must say, I love my team and the company is awesome no matter what.”

CEO

The CEO score is a measure of employee sentiment toward the CEO.

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From the employees:

Facebook: “Great transparency, good vision.”

Amazon: “Transparent and innovative, but leadership team overall needs to be better at accepting criticism.”

Apple: ““Clear goals, brilliant decision making, and socially responsible.”

Netflix: “Intelligent, transparent, bold, open door policy, treats us like adults, lives Netflix culture.”

Google: “Leads by example, and well enough to make me want to follow.”

GENDER

The Gender Score is based on how women rate their experience at each company.

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Facebook: “About 10% (women). And no, it’s not enough.”

Amazon: “A mixed bag that depends on manager so be sure to question any hiring manager carefully and ask for the team’s female breakdown.”

Apple: “(Need) more equality, less sexism in my particular group.”

Netflix: “One woman on my team. Not diverse enough (yet).”

Google: “Still room to improve across the company.”

DIVERSITY

The Diversity Score is based on how minorities rate their experience at each company.

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From the employees:

Facebook: “We have diverse people with different life experiences and different work experiences.”

Amazon: “They hire anybody and everybody. The company is mixed.”

Apple: “Team is very diverse. But hard for minorities to get promoted.”

Netflix: “We’re passionate about diversity, so we’re broadly diverse, not only in terms of gender and race, but also work and education backgrounds.”

Google: “I find my teams have been very diverse.”

HAPPINESS

The Happiness Score is based on how positive the work environment and atmosphere are for employees

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The Happiness Score is based on how positive the work environment and atmosphere are for employees

From the employees: 

Facebook: “Everyone is so on point about everything and so energetic in general. I look forward to meeting them every morning.”

Amazon: “Accomplishing quality work with amazing coworkers.”

Apple: “There is never a boring day.”

Netflix: “Dynamic, fast-paced environment full of interesting problems to solve and cool and exciting people to collaborate with.”

Google: “Very fun and productive at work on a day to day basis.”

COMPENSATION

The Compensation Score is based on how employees feel about their pay, stock and equity and benefits.

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From the employees:

Facebook: “Salary is incredibly generous and ample.”

Amazon: “We work very hard and long hours,so the company should appreciate us morewith better pay.”

Apple: “The pay is fair for low-level beginners.”

Netflix: ““When Netflix says that they pay “top of market,” they mean it, and will make adjustments such as pay raises if needed.”

Google: “Competitive pay, best in the industry.”

PERKS & BENEFITS

The Perks & Benefits Score is based on how employees rate the perks and benefits their employer offers.

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From the employees:

Facebook: “The best part about our compensation package is the benefits.”

Amazon: “I get a very generous benefit package that most people don’t get.”

Apple: “Affordable medical and dental care.”

Netflix: “Looks to provide the benefits that make employees lives easier.”

Google: “Stock and equity that vests monthly.”

PROFESSIONAL DEVELOPMENT

The Professional Development Score is how employees rate their workplace in terms of feeling challenged at work, opportunities for career advancement, and mentorship.    

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From the employees:

Facebook: “I am constantly learning from those around me.”

Amazon: “Employees should have more opportunities.”

Apple: “(They) try to guide you into more training and higher roles.”

Netflix: “Netflix has given me opportunities I never thought available to me.”

Google: “I’ve learned a lot of things at my company.”

eNPS SCORE

The eNPS ishow employees answer this question: On a scale from 1-10, how likely are you to recommend working at your company to a friend? (Scale is -100 to 100, where -100 to -10 is a poor score, -10 to 20 is good/average, and anything above 20 is excellent).

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OUTLOOK

Outlook Score ishow confident employees are regarding the future of their company.

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OVERALL TAKEAWAYS

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METHODOLOGY

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ABOUT COMPARABLY

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