First American Bank – Privacy and customer service are lacking. | Comparably
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First American Bank – Privacy and customer service are lacking.

First American Bank Claimed Company
Big bank financial services combined with the personal attention only a local community bank can provide. read more
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
82
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Privacy and customer service are lacking.

Other Employee Reviews for First American Bank

Briefly describe your overall experience at your company

I've learned from my mistakes with this company more than any other which I appreciate but I wish I would have had access to the most current procedures so I wouldn't have had to make half of the mistakes

What do you value most about this brand?

Great service by all of their staff

What can this brand most improve?

Below average customer service specifically at the Ventura branch in Albuquerque, NM. The Southern branch in Rio Rancho is much better but overall I have found this bank to be subpar.

What can this brand most improve?

talk to your customers before you make decisions about their abilities to have access to their account information.

What can this brand most improve?

Lender and loan officer demeanor

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All (11 reviews)
Compensation (1 review)
Team (1 review)
Environment (1 review)
Outlook (1 review)

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