79
out of 100
Comparably Awards
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Airbnb Competitors
Airbnb competitors include Booking.com, Tripadvisor, KAYAK, Expedia Group and FlipKey. Airbnb ranks 1st in CEO Score on Comparably vs its competitors. See below how Airbnb compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
2nd
Gender Rank
5th
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Airbnb Culture vs Competitors:
Airbnb Competitors at a Glance
CEO Ratings Comparison
Airbnb's CEO Score Ranks 1st
298 Employees at Airbnb rate Brian Chesky a 79 out of 100, which ranks them 1st out of Airbnb's competitors. Last rating was months ago.
- 2nd
Peter KernExpedia Group77out of 100494 Employees at Expedia Group rate Peter Kern a 77 out of 100, which ranks them 2nd out of Airbnb's competitors. Last rating was a month ago.
- 3rd
Glenn D. FogelBooking.com76out of 100132 Employees at Booking.com rate Glenn D. Fogel a 76 out of 100, which ranks them 3rd out of Airbnb's competitors. Last rating was 17 days ago.
- 4th
Steve HafnerKAYAK74out of 10044 Employees at KAYAK rate Steve Hafner a 74 out of 100, which ranks them 4th out of Airbnb's competitors. Last rating was 21 days ago.
- 5th
Stephen KauferTripadvisor71out of 10089 Employees at Tripadvisor rate Stephen Kaufer a 71 out of 100, which ranks them 5th out of Airbnb's competitors. Last rating was months ago.
Product Quality Score Comparison
Airbnb Ranks 2nd in Product Quality Score
1549 Customers rate Airbnb's Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below Tripadvisor.
NPS Comparison
Airbnb Ranks 1st in Net Promoter Score
1953 Customers rate Airbnb's Net Promoter Score a 24, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Airbnb to a friend?”.
Pricing Score Comparison
Airbnb Ranks 2nd in Pricing Score
1374 Customers rate Airbnb's Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below Tripadvisor.
Customer Service Comparison
Airbnb Ranks 2nd in Customer Service
1293 Customers rate Airbnb's Customer Service a 3.5/5, which ranks it 2nd against its competitors, below Tripadvisor.
Overall Culture Score Comparison
Airbnb Ranks 2nd in Overall Culture Score
435 Employees rate Airbnb's Overall Culture a 74/100, which ranks it 2nd against its competitors, below Booking.com. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Airbnb Ranks 2nd in Employee Net Promoter Score
296 Employees rate Airbnb's Employee Net Promoter Score a 29, which ranks it 2nd against its competitors, below Booking.com. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Airbnb to a friend?”.
Gender Score Comparison
Airbnb Ranks 5th in Gender Score
41 Employees rate Airbnb's Gender Score a 69/100, which ranks it 5th against its competitors, below Expedia Group. The Gender Score tracks how positively women rate their experience at Airbnb.
Diversity Score Comparison
Airbnb Ranks 2nd in Diversity Score
63 Employees rate Airbnb's Diversity Score a 74/100, which ranks it 2nd against its competitors, below Booking.com. The Diversity Score tracks how positively diverse employees rate their experience at Airbnb.
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