A&E Factory Service – Customer Service is terrible, chain of command in unknown | Comparably
Comparably

A&E Factory Service – Customer Service is terrible, chain of command in unknown

A&E Factory Service
National Leader in Product Repair read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
126

Customer Service is terrible, chain of command in unknown

Other Employee Reviews for A&E Factory Service

What does the leadership team need to get better at?

Assuring employees have time with their families

Leadership review
Briefly describe your overall experience at your company

I love working with everyone there

What can this brand most improve?

Better communication, and keeping scheduled appointments!

What do you value most about this brand?

Washing machine repair( insurance). When completed took pix's of serial numbers of Refrigerator & dishwasher. Why? said just checking to see if all working. Possibly placed insurance claim for work not requested or done. Called A&E 19th of Jan, to report Advised of call back. As Feb 11, no call

What can this brand most improve?

Custumer swevicw from their technician

Read Reviews by Category

All (10 reviews)
Leadership (1 review)
Team (1 review)
Environment (2 reviews)
Outlook (1 review)

Browse All Companies

  • Top Rated Companies by Metro
  • Top Rated CEOs
  • Top Rated for Women
  • Top Rated for Diverse Employees
  • Top Rated eNPS
  • Top Rated Report Card
  • Top Rated vs Competitors
  • Top Rated Teams
  • Recently Reviewed Companies
  • Recently Answered Q&A
  • Companies with the Most Candidates
  • Companies with the Most Employee Q&A
  • Top Rated for Compensation
  • Top Rated for Executive Team
  • Recently Rated Companies
  • Not Yet Rated
  • Browse Salaries by Company
    • ×
    Rate your company