Alibaba Group Holding Limited Customer Service Manager Salary | Comparably
Alibaba is a Chinese e-commerce company operating online marketplaces for both international and domestic China trade. read more
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Alibaba Group Holding Limited Customer Service Manager Salary

The average Alibaba Group Holding Limited Customer Service Manager earns an estimated $89,496 annually, which includes an estimated base salary of $78,337 with a $11,159 bonus. Alibaba Group Holding Limited's Customer Service Manager compensation is $19,204 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Alibaba Group Holding Limited can range from $32,000 - $200,000.

The Customer Support Department at Alibaba Group Holding Limited earns $4,683 more on average than the Admin Department.

Last updated 3 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$89,496
Average Compensation
$78,337
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at Alibaba Group Holding Limited

Customer Service Managers earn $2,916 more than Customer Service Managers.

Customer Service Manager
$87k*
Technical Support
$65k*
CS Rep
$45k*
* estimated salary

Compensation at Alibaba Group Holding Limited by Department

The Customer Support Department averages $4,683 more than the Admin Department, and $18,193 less than the Finance Department

Finance
$81,603 Avg. total comp.
+$18k
Customer Support
$63,410 Avg. total comp.
Admin
$58,727 Avg. total comp.
-$5k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Alibaba Group Holding Limited reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Alibaba Group Holding Limited reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Alibaba Group Holding Limited Rate Their Compensation

The majority of Customer Service Managers at Alibaba Group Holding Limited believe they're compensated fairly. 50% of Customer Service Managers at Alibaba Group Holding Limited say they receive annual bonuses, and the majority (64%) are satisfied with their benefits. See more compensation ratings at Alibaba Group Holding Limited

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