Shan Dai — President of Wholesale Marketplaces at Alibaba Group Holding Limited

Ms. Shan Dai, also known as Trudy, has been the President of Wholesale Marketplaces of Alibaba Group Holding Limited since January 26, 2017, responsible for Alibaba.com and 1688.com as well as AliExpress. Ms. Dai joined Alibaba in 1999 as a member of founding team and is in charge of organization development and preservation of its value-based culture. Ms. Dai served as the Chief Customer Officer of Alibaba Group Holding Limited since June 2014 until January 26, 2017. She served as Chief People Officer of Alibaba Group Holding Limited from May 10, 2013 to 2014 and served as its Senior Vice President until 2014. She served as Deputy Chief People Officer of Alibaba Group Holding Limited since 2009. Ms. Dai served as senior vice president of human resources and administration of Taobao and Alibaba.com. She served as Senior Vice President of Business Operations at Alibaba.com Limited. She has an intricate knowledge of Alibaba.com business, having served numerous management positions in its customer service, sales and user interface departments from 1999 to 2001. She served as Vice President of Alibaba.com Limited. Ms. Dai was responsible for the management of Alibaba, sales and customer service organizations, which comprise over 3,000 employees. From 2002 to 2005, she served as Senior Sales Director of China Trustpass in China Marketplace Division, building up Alibaba.com China telephone sales teams which in aggregate comprises more than 800 personnel. Since 2005, she served as first general manager of Alibaba.com's Guangzhou branch, in charge of field and telephone sales, marketing and human resources in Guangdong Province. In late 2006, she became vice president of human resources of China Yahoo!. She served as general manager of Alibaba.com's international operations from 2007 to 2008. She served as Executive Director of Alibaba.com Limited until May 7, 2009. Ms. Dai holds a Bachelors degree in Engineering from Hangzhou Institute of Electrical Engineering.