Heather Gould — Chief Strategy Officer and Vice President at Barrett Business Services

Ms. Heather Gould has been Chief Strategy Officer and Vice President at Barrett Business Services, Inc. since January 06, 2017. Ms. Gould served as Account Director at HMH Advertising and Public Relations. Ms. Gould worked with Volkswagen, Apple, Hewlett-Packard, Kaiser Permanente and National Australia Bank. She lead the development of BBSI's strategic initiatives, acting as a conduit between the vision and operations. Her areas of focus include culture, research and development, leadership development and succession, communication, structure and business process and the expansion of external relationships. she has driven a number of corporate-wide change efforts while also directing the message and tone across the organization during a highly dynamic period of growth. As director of marketing, a role she held for three years, she was instrumental in evolving BBSI's product, approach to the market and value proposition. She joined BBSI in 2012 after a 17-year career in advertising, brand strategy and marketing with multiple creative agencies, including Deutsch LA, Arnold Worldwide and WireStone, as well as a number of smaller agencies. During this time, she led and collaborated on multiple business-to-business and consumer-facing initiatives for clients such as Apple, Intel, HP, Kaiser Permanente, Mitsubishi Motors, Volkswagen and the National Australia Bank. She received her Bachelor of Arts degree from the University of Massachusetts, graduating magna cum laude.