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Anonymously Rate Your Experience & Make Work BetterCardConnect employees are -28% more likely to recommend CardConnect as a great place to work
| 29% | Promoters |
|---|---|
| 14% | Passives |
| 57% | Detractors |
Working at CardConnect is rated below average by 9 employees, across various culture dimensions. CardConnect employees rate Office Culture highest among all categories, and think that CEO Rating and Perks And Benefits have the most room for improvement, putting CardConnect’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Wilmington, DE. See below in detail how working at CardConnect was rated by employees.
Overall Company Culture at CardConnect is rated C
Last updated months ago
CardConnect ranks in the Bottom 45% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 5 CardConnect employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
What are some of the best things about your team?Supportive, helpful and very energetic
What is most positive about the culture and environment at your company?Easy going, best work culture I have ever seen
What makes you most happy at work?Lots of perks, fully stocked kitchen, thursday lunches, occasional happy hours and supportive manager
CardConnect is a full-service provider of electronic transaction processing services.
CardConnect's mission is to make payments simple and secure.
Our small-to-midsize business offering, CardPointe, is a comprehensive platform that includes a powerful reporting and transaction management portal which extends to a native mobile app.
| Headquarter | King Of Prussia, PA United States of America |
|---|---|
| Website | www.cardconnect.com |
| Founding Date | 2006 |
| Tel | 484-581-2200 |
| Company Status | Private |
CardConnect competitors include TouchBistro and NCR Corporation. CardConnect ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how CardConnect compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
9 employees at CardConnect have reviewed CardConnect across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 CardConnect employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CardConnect are not very pleased with their total compensation at CardConnect, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CardConnect are not very pleased with their team. 9 Participants grade the quality of their coworkers a D. The majority believe the meetings at CardConnect are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CardConnect believe the environment at CardConnect is positive. Most Participants believe the pace of work at CardConnect is comfortably fast. About 100% of the employees at CardConnect work 8 hours or less.
Overall, the employees at CardConnect are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Wilmington, DE about their company is that it was very prepared on their first day. Wilmington, DE employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of CardConnect's KPIs and OKRs is essential for its success. Out of 1 CardConnect employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Jeffrey’s approval rate is lower compared to CEOs at similar sized companies, putting Jeffrey in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Wilmington, DE. Jeffrey Shanahan’s employees rank CardConnect in the Top 20% for Office Culture, in the Top 25% for Manager, and in the Top 35% for Executive Team. When compared to CardConnect’s competitors, Jeffrey Shanahan ranks below both NCR Corporation CEO Michael Hayford and TouchBistro CEO Alex Barrotti.
The CardConnect Executive Team is rated a “B” and led by CEO Jeffrey Shanahan, CTO Rush Taggart, and Chief Sales Officer Michael Mertz
Jeffrey Shanahan CEO / President
Jeffrey Shanahan serves as the CEO / President of CardConnect.
Rush Taggart CTO
Rush Taggart serves as the CTO for CardConnect. Rush started at CardConnect in December of 2007. Rush is based in the... read more
Michael Mertz Chief Sales Officer
Michael Mertz serves as the Chief Sales Officer for CardConnect. Michael started at CardConnect in April of 2017.... read more
Nick Dermatas VP, Financial Operations
Nick Dermatas serves as the VP, Financial Operations for CardConnect. Nick started at CardConnect in August of 2012.... read more
Nick Aceto SVP Technology
Nick Aceto serves as the SVP Technology for CardConnect. Nick started at CardConnect in June of 2017. Nick is based in... read more
Michael Starosciak VP Marketing
Michael Starosciak serves as the VP Marketing for CardConnect. Michael started at CardConnect in January of 2017.... read more
Frank Bernacke VP Business Development
Frank Bernacke serves as the VP Business Development for Financial Transaction Services. Frank started at Financial... read more
Travis Vaniter VP Business Development
Travis Vaniter serves as the VP Business Development for CardConnect Payments. Travis started at CardConnect Payments in... read more
How much do people at CardConnect get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CardConnect is $121,693, or $58 per hour, while the estimated median salary is $148,905, or $71 per hour.
At CardConnect, the highest paid job is a General Counsel at $271,350 annually and the lowest is an Admin Assistant at $45,189 annually. Average CardConnect salaries by department include: Customer Support at $65,284, Legal at $271,349, Engineering at $146,642, and Business Development at $125,447. Half of CardConnect salaries are above $148,905.
4 employees at CardConnect rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 13 ratings) while 4 employees at CardConnect rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $79k | $79k | 1st Percentile |
20th Percentile $113k | $113k | 20th Percentile |
40th Percentile $146k | $146k | 40th Percentile |
60th Percentile $193k | $193k | 60th Percentile |
80th Percentile $264k | $264k | 80th Percentile |
100th Percentile $349k | $349k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at CardConnect across various culture dimensions.
CardConnect's PTO and Vacation policy typically gives 20-30 days off a year. CardConnect's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, CardConnect applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 50% | |
|---|---|---|
IT | 50% |
Candidates By Location
Wilmington | 50% | |
|---|---|---|
Philadelphia | 50% |
Who is the CEO of CardConnect?
CardConnect CEO is Jeffrey Shanahan, their score by employees is 58
What is CardConnect eNPS?
The eNPS for CardConnect is -28
What is the salary for Business Analyst in CardConnect?
Business Analyst average salary in the US is 145k
What are the salaries in the IT in CardConnect?
The average salaries for IT in CardConnect is 101k
Who are CardConnect competitors?
CardConnect main competitors are TouchBistro, NCR Corporation