CardConnect Culture | Comparably
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CardConnect Claimed Company
CardConnect is a full-service provider of electronic transaction processing services. read more
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
131

CardConnect Company Culture

CardConnect Culture

This score is derived from employee ratings & reviews
3.3/5
CardConnect's Overall Culture is rated C

Top Rated Culture Dimensions

CardConnect CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Jeffrey Shanahan CardConnect's CEO
Jeffrey Shanahan
58 /100

Diversity at CardConnect

Women at CardConnect

CardConnect eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-28

CardConnect employees are -28% more likely to recommend CardConnect as a great place to work

29%Promoters
14%Passives
57%Detractors

Working at CardConnect

Working at CardConnect is rated below average by 9 employees, across various culture dimensions. CardConnect employees rate Office Culture highest among all categories, and think that CEO Rating and Perks And Benefits have the most room for improvement, putting CardConnect’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Wilmington, DE. See below in detail how working at CardConnect was rated by employees.

Overall Company Culture at CardConnect

C

Overall Company Culture at CardConnect is rated C

Last updated months ago

Bottom
45%

CardConnect ranks in the Bottom 45% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

CardConnect Employee Reviews

Out of 5 CardConnect employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From CardConnect Employees

  • What are some of the best things about your team?
    Supportive, helpful and very energetic
  • What is most positive about the culture and environment at your company?
    Easy going, best work culture I have ever seen
  • What makes you most happy at work?
    Lots of perks, fully stocked kitchen, thursday lunches, occasional happy hours and supportive manager

CardConnect Company Information

CardConnect Company Overview

CardConnect is a full-service provider of electronic transaction processing services.

CardConnect Mission, Vision & Values

CardConnect Mission Statement

CardConnect's mission is to make payments simple and secure.

CardConnect Vision Statement

Our small-to-midsize business offering, CardPointe, is a comprehensive platform that includes a powerful reporting and transaction management portal which extends to a native mobile app.

CardConnect Values

  • Reporting
  • Transaction
  • Comprehensive
HeadquarterKing Of Prussia, PA
United States of America
Websitewww.cardconnect.com
Founding Date2006
Tel484-581-2200
Company StatusPrivate

CardConnect Competitors

CardConnect competitors include TouchBistro and NCR Corporation. CardConnect ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how CardConnect compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TouchBistro's Logo
    TouchBistro
    3.4/5
  2. #2
    CardConnect's Logo
    CardConnect
    3.3/5
  3. #3
    NCR Corporation's Logo
    NCR Corporation
    3.0/5

CardConnect Employees

9 employees at CardConnect have reviewed CardConnect across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 9 CardConnect employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CardConnect are not very pleased with their total compensation at CardConnect, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CardConnect are not very pleased with their team. 9 Participants grade the quality of their coworkers a D. The majority believe the meetings at CardConnect are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CardConnect believe the environment at CardConnect is positive. Most Participants believe the pace of work at CardConnect is comfortably fast. About 100% of the employees at CardConnect work 8 hours or less.

Overall, the employees at CardConnect are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CardConnect - Employee Onboarding

The prevailing opinion from Comparably users in Wilmington, DE about their company is that it was very prepared on their first day. Wilmington, DE employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CardConnect KPIs and OKRs

Employees’ understanding of CardConnect's KPIs and OKRs is essential for its success. Out of 1 CardConnect employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CardConnect CEO & Leadership

CardConnect CEO - Jeffrey Shanahan

Jeffrey Shanahan CardConnect's CEO
58 /100

Jeffrey’s approval rate is lower compared to CEOs at similar sized companies, putting Jeffrey in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Wilmington, DE. Jeffrey Shanahan’s employees rank CardConnect in the Top 20% for Office Culture, in the Top 25% for Manager, and in the Top 35% for Executive Team. When compared to CardConnect’s competitors, Jeffrey Shanahan ranks below both NCR Corporation CEO Michael Hayford and TouchBistro CEO Alex Barrotti.

CardConnect Leadership

The CardConnect Executive Team is rated a “B” and led by CEO Jeffrey Shanahan, CTO Rush Taggart, and Chief Sales Officer Michael Mertz

  • Jeffrey Shanahan  CEO / President

    Jeffrey Shanahan CEO / President

    Jeffrey Shanahan serves as the CEO / President of CardConnect.

  • Rush Taggart CTO

    Rush Taggart serves as the CTO for CardConnect. Rush started at CardConnect in December of 2007. Rush is based in the... read more

  • Michael Mertz Chief Sales Officer

    Michael Mertz serves as the Chief Sales Officer for CardConnect. Michael started at CardConnect in April of 2017.... read more

  • Nick Dermatas VP, Financial Operations

    Nick Dermatas serves as the VP, Financial Operations for CardConnect. Nick started at CardConnect in August of 2012.... read more

  • Nick Aceto SVP Technology

    Nick Aceto serves as the SVP Technology for CardConnect. Nick started at CardConnect in June of 2017. Nick is based in... read more

  • Michael Starosciak VP Marketing

    Michael Starosciak serves as the VP Marketing for CardConnect. Michael started at CardConnect in January of 2017.... read more

  • Alan Dean VP Business Development

    alan dean serves as the VP Business Development for CardConnect Payments. alan started at CardConnect Payments in... read more

  • Frank Bernacke VP Business Development

    Frank Bernacke serves as the VP Business Development for Financial Transaction Services. Frank started at Financial... read more

  • Travis Vaniter VP Business Development

    Travis Vaniter serves as the VP Business Development for CardConnect Payments. Travis started at CardConnect Payments in... read more

CardConnect Salaries

How much does CardConnect pay?

How much do people at CardConnect get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CardConnect is $121,693, or $58 per hour, while the estimated median salary is $148,905, or $71 per hour.

At CardConnect, the highest paid job is a General Counsel at $271,350 annually and the lowest is an Admin Assistant at $45,189 annually. Average CardConnect salaries by department include: Product at $156,950, Admin at $55,026, Finance at $60,465, and Engineering at $146,642. Half of CardConnect salaries are above $148,905.

4 employees at CardConnect rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 13 ratings) while 4 employees at CardConnect rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 5 ratings).

Last updated months ago.

1st Percentile
$79k
$79k1st Percentile
20th Percentile
$113k
$113k20th Percentile
40th Percentile
$146k
$146k40th Percentile
60th Percentile
$193k
$193k60th Percentile
80th Percentile
$264k
$264k80th Percentile
100th Percentile
$349k
$349k100th Percentile
$121,693*
Average Compensation
$148,905*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CardConnect Salaries by Department

Explore CardConnect Salaries

Diversity & Inclusion at CardConnect

The Diversity score provides insights into how diverse employees feel and rate their work experience at CardConnect across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

CardConnect Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

CardConnect PTO

CardConnect's PTO and Vacation policy typically gives 20-30 days off a year. CardConnect's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CardConnect Careers

CardConnect Jobs

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H1B Visa

In 2019, CardConnect applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let CardConnect Know You Want To Work There

Overview of Candidates Interested in CardConnect on Comparably

Candidates By Department

All Industries
50%
IT
50%

Candidates By Location

Wilmington
50%
Philadelphia
50%

Frequently Asked Questions regarding CardConnect

Who is the CEO of CardConnect?

CardConnect CEO is Jeffrey Shanahan, their score by employees is 58

What is CardConnect eNPS?

The eNPS for CardConnect is -28

What is the salary for UI/UX Designer in CardConnect?

UI/UX Designer average salary in the US is 96k

What are the salaries in the Customer Support in CardConnect?

The average salaries for Customer Support in CardConnect is 65k

Who are CardConnect competitors?

CardConnect main competitors are TouchBistro, NCR Corporation

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