HR or Marketing?Claim Your Free Employer Account
Catalyst Software Claimed Company
Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission. read more
Catalyst Software Company Culture
Catalyst Software Culture
This score is derived from employee ratings & reviewsA+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Executive Team
A+Happiness
A+Leadership
A+Catalyst Software CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Edward Chiu
100 /100
See More
Diversity at Catalyst Software
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Catalyst Software
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCatalyst Software eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
100
Catalyst Software employees are 100% more likely to recommend Catalyst Software as a great place to work
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Working at Catalyst Software
Working at Catalyst Software is rated highly by 7 employees, across various culture dimensions. Catalyst Software employees are most satisfied about CEO Rating, Compensation, and Executive Team categories, putting Catalyst Software’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Buffalo, NY. See below in detail how working at Catalyst Software was rated by employees.
Overall Company Culture at Catalyst Software
A+
Overall Company Culture at Catalyst Software is rated A+
Last updated months ago
Top
5%
Catalyst Software ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCatalyst Software Employee Reviews
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCatalyst Software Company Information
Catalyst Software Company Overview
Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission.
Catalyst Software was founded in 2017 and its current CEO is Edward Chiu. Since its inception 9 years ago, Catalyst Software has grown to 95 employees.
Catalyst Software Mission, Vision & Values
Catalyst Software Mission & Values
- Be transparent
- Take ownership
- Place customers at the center
- Be selfless
- Have fun
- Be humble
| Headquarter | 235 W 23rd St York, NY 10011 United States of America |
|---|---|
| Website | catalyst.io/ |
| Founding Date | 2017 |
| Company Status | Private |
| Jobs | catalyst.io/careers |
Catalyst Software Employees
Catalyst Software has 95 employees. 7 employees at Catalyst Software have reviewed Catalyst Software across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 Catalyst Software employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Catalyst Software are extremely happy with their total compensation at Catalyst Software, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Catalyst Software are extremely happy with their team. 7 Participants grade the quality of their coworkers a B. The majority believe the meetings at Catalyst Software are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Catalyst Software believe the environment at Catalyst Software is positive. Most Participants believe the pace of work at Catalyst Software is comfortably fast. About 67% of the employees at Catalyst Software work 8 hours or less.
Overall, the employees at Catalyst Software are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Catalyst Software - Employee Onboarding
The prevailing opinion from Comparably users in Buffalo, NY about their company is that it was prepared on their first day. Buffalo, NY employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Catalyst Software KPIs and OKRs
Employees’ understanding of Catalyst Software's KPIs and OKRs is essential for its success. Out of 1 Catalyst Software employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Catalyst Software Salaries
How much does Catalyst Software pay?
How much do people at Catalyst Software get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Catalyst Software is $102,127, or $49 per hour, while the estimated median salary is $113,521, or $54 per hour.
At Catalyst Software, the highest paid job is a Director of Engineering at $171,364 annually and the lowest is an Admin Assistant at $43,321 annually. Average Catalyst Software salaries by department include: IT at $86,196, Customer Support at $60,226, Marketing at $150,099, and Business Development at $96,459. Half of Catalyst Software salaries are above $113,521.
4 employees at Catalyst Software rank their Compensation in the Top 5% of similar sized companies in the US (based on 12 ratings) while 4 employees at Catalyst Software rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
20th Percentile $90k | $90k | 20th Percentile |
40th Percentile $111k | $111k | 40th Percentile |
60th Percentile $183k | $183k | 60th Percentile |
80th Percentile $233k | $233k | 80th Percentile |
100th Percentile $326k | $326k | 100th Percentile |
$102,127*
Average Compensation
$113,521*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Catalyst Software Salaries by Department
Diversity & Inclusion at Catalyst Software
The Diversity score provides insights into how diverse employees feel and rate their work experience at Catalyst Software across various culture dimensions.
Diversity, Inclusion & Belonging. At Catalyst, we strongly believe in aligning diverse perspectives under a unified mission. We know that people do their best work when they can show up as their whole selves, and we strive to create an environment that celebrates authenticity. We also acknowledge that we have room to grow here, and that it's an ongoing effort to create a team with diverse experiences, perspectives, and backgrounds - and we push ourselves to actively elevate those who might otherwise be underrepresented. Below are some of the ways in which we incorporate this stance into our hiring processes:,- Keeping hiring panels as diverse as possible,- Maintaining the same process for all candidates interviewing for a given role,- Banning the phrase "culture fit," and focusing instead on "culture add"
Ranked Culture the Highest
Ranked Culture the Lowest
Catalyst Software Perks & Benefits
- Highly competitive compensation package, including equity - everyone has a stake in our growth - Monthly Mental Health Days and Mental Health Weeks twice per year where the company takes off - Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones - Unlimited vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance - Annual education stipend, to ensure that you’re continuously expanding your skill set Monthly wellness stipend, to ensure that you’re taking care of both your physical & mental health - Monthly remote team-building events, including game nights, trivia, cooking/mixology classes, and more!
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Catalyst Software PTO
Catalyst Software PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Catalyst Software Careers
Catalyst Software Jobs
No Recent Jobs found for Catalyst Software on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Catalyst Software Know You Want To Work There
Frequently Asked Questions regarding Catalyst Software
What is Catalyst Software address?
Catalyst Software location is at 235 W 23rd St
Who is the CEO of Catalyst Software?
Catalyst Software CEO is Edward Chiu, their score by employees is 100
What is Catalyst Software eNPS?
The eNPS for Catalyst Software is 100
What is the salary for Director of Marketing in Catalyst Software?
Director of Marketing average salary in the US is 139k
What are the salaries in the Design in Catalyst Software?
The average salaries for Design in Catalyst Software is 85k
×