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He has absolutely no concern for his customers' well being. It is all about cash flow and the almighty dollar.
What are some of the best things about your team?
my team shares my frustrations
What does the leadership team need to get better at?
Standing up to the CEO.
Why do you feel undervalued and what would make you feel better about your compensation?
I don't feel empowered to help our end customer. All I am suppose to do is harrass them for more money.
What's going wrong and how can it be improved?
Revamp the billing system, so customers get an itemized invoice for product shipped. Assign representatives to run interference for customers that have issues.
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