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Anonymously Rate Your Experience & Make Work BetterWorking at ClickSoftware is rated highly by 3 employees, across various culture dimensions. ClickSoftware employees are most satisfied about CEO Rating, Compensation, and Leadership categories, putting ClickSoftware’s culture in the Top 20% compared to similar sized companies on Comparably. See below in detail how working at ClickSoftware was rated by employees.
Overall Company Culture at ClickSoftware is rated B+
Last updated months ago
ClickSoftware ranks in the Top 20% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterProvide leaders with the smartest technologies and best practices from around the globe to deliver real-world results, real-time recommendations, and real operational intelligence
| Headquarter | Peach Springs, AZ United States of America |
|---|---|
| Website | www.clicksoftware.com |
| Founding Date | 1979 |
| Company Status | Public |
| Stock | CKSW |
ClickSoftware competitors include ServiceMax. ClickSoftware ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how ClickSoftware compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
3 employees at ClickSoftware have reviewed ClickSoftware across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 ClickSoftware employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ClickSoftware are pleased with their total compensation at ClickSoftware, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ClickSoftware are pleased with their team. 3 Participants grade the quality of their coworkers a B. Less than half believe the meetings at ClickSoftware are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ClickSoftware believe the environment at ClickSoftware is positive. Most Participants believe the pace of work at ClickSoftware is extremely fast.

The prevailing opinion from employees about joining ClickSoftware is that the company was somewhat prepared on their first day. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of ClickSoftware's KPIs and OKRs is essential for its success. Out of 2 ClickSoftware employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Tom’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably. Compared to ClickSoftware’s competitors, Tom Heiser ranks right above ServiceMax CEO Neil Barua. Under Heiser’s leadership, ClickSoftware employee respondents are most happy about their Compensation and the company’s Leadership. Perks And Benefits and Work Culture are two areas, according to respondents, where ClickSoftware could stand to see real improvement.
The ClickSoftware Executive Team is rated a “B+” and led by CEO Tom Heiser, CFO Shay Gonen, and VP, Professional Services Enablement & Operations at ClickSoftware Korrine Bork
Tom Heiser CEO / President
Tom Heiser serves as the CEO / President of ClickSoftware.
Shay Gonen CFO
Shay Gonen serves as the CFO for ClickSoftware. Shay started at ClickSoftware in December of . Shay is based in the... read more
Korrine Bork VP, Professional Services Enablement & Operations at ClickSoftware
Korrine Bork serves as the VP, Professional Services Enablement & Operations at ClickSoftware for ClickSoftware. Korrine... read more
Alejandro Nestares VP Latin America Sales
Alejandro Nestares serves as the VP Latin America Sales for ClickSoftware. Alejandro started at ClickSoftware in... read more
Joe Marcin SVP Global Sales
Joe Marcin serves as the SVP Global Sales for ClickSoftware. Joe started at ClickSoftware in February of 2018. Joe is... read more
Paul Whitelam SVP Global Marketing
Paul Whitelam serves as the SVP Global Marketing for ClickSoftware. Paul started at ClickSoftware in December of 2018.... read more
Steve Smith VP Strategic Industries
Steve Smith serves as the VP Strategic Industries for ClickSoftware. Steve started at ClickSoftware in November of 2015.... read more
Caroline Trussell VP, FP&A
Caroline Trussell serves as the VP, FP&A for ClickSoftware. Caroline started at ClickSoftware in October of 2016.... read more
How much do people at ClickSoftware get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ClickSoftware is $111,101, or $53 per hour, while the estimated median salary is $109,203, or $52 per hour.
At ClickSoftware, the highest paid job is a General Counsel at $213,964 annually and the lowest is a CS Rep at $43,950 annually. Average ClickSoftware salaries by department include: Customer Support at $59,917, IT at $89,958, Finance at $78,143, and Sales at $135,742. Half of ClickSoftware salaries are above $109,203.
3 employees at ClickSoftware rank their Compensation in the Top 10% of similar sized companies in the US (based on 13 ratings) while 3 employees at ClickSoftware rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $85k | $85k | 17th Percentile |
33rd Percentile $108k | $108k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $262k | $262k | 83rd Percentile |
100th Percentile $273k | $273k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at ClickSoftware across various culture dimensions.
ClickSoftware's PTO and Vacation policy typically gives 20-30 days off a year. ClickSoftware's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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In 2019, ClickSoftware applied for 10 H1B visas. Of the work permits applied for, 90% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at ClickSoftware unveil that one approved work permit application was withdrawn before the employee’s start date.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Marketing | 25% | |
|---|---|---|
Operations | 25% | |
All Industries | 25% | |
IT | 25% |
Candidates By Location
Boston | 50% | |
|---|---|---|
Other | 50% |
Who is the CEO of ClickSoftware?
ClickSoftware CEO is Tom Heiser, their score by employees is 80
What is ClickSoftware eNPS?
The eNPS for ClickSoftware is 50
What is the salary for Director of Operations in ClickSoftware?
Director of Operations average salary in the US is 152k
What are the salaries in the Business Development in ClickSoftware?
The average salaries for Business Development in ClickSoftware is 95k
Who are ClickSoftware competitors?
ClickSoftware main competitors are ServiceMax