Joining Customer.io - Employee Onboarding | Comparably
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Customer.io Claimed Company
Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages. read more
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
64
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Joining Customer.io - Employee Onboarding

Employee Sentiment

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes0%
No0%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared0%
Prepared0%
Somewhat Prepared0%
Unprepared0%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes0%
No0%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Customer.io are rated a B-. At Customer.io most employees said they received feedback once a quarter. Learn More about your managers at Customer.io.

AnswerPercent
Every week0%
Once a month0%
Once a quarter100%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes0%
No0%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 51% of men and 42% of women on Comparably said they negotiated their salaries. On average, Customer.io employees earn $76,699. Customer.io ranks in the Top 15% for compensation in Portland. Learn More about Salaries at Customer.io.

Average Salaries at Customer.io by Department
$77k*
Engineering
$82k*
Product
$58k*
Design
$70k*
Marketing
$70k*
Operations
$63k*
Admin
$80k*
Business Dev
$72k*
Finance
$71k*
Customer Support
$80k*
HR
$86k*
IT
$80k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined Customer.io, get acclimated. Is lunch a social time or do people sit at their desks? At Customer.io the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at Customer.io, many employees say it’s because of the company mission.

AnswerPercent
Company Mission100%
Comp & Benefits0%
Co-Workers0%
Comfort & Familiarity0%
Career Advancement Opportunities0%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour0%
1 hour100%
45 minutes0%
30 minutes0%
I eat at my desk0%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week0%
Once a week0%
Once a month100%
Once a quarter0%
Never0%
How often do you socialize with team members outside of work?
4

Professional Development

100% of employees said they had a mentor at the office. Learn More about Professional Development at Customer.io.

AnswerPercent
Yes100%
No0%
Do you have a mentor at work?
AnswerPercent
Yes0%
No0%
Does your current company provide you meaningful opportunities for career advancement?

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