Customertimes Culture | Comparably
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Customertimes Claimed Company
Customertimes is an expert product development and systems integration partner, engineering digital solutions that scale on-demand. read more
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
240

Customertimes Company Culture

Customertimes Culture

This score is derived from employee ratings & reviews
4.2/5
Customertimes' Overall Culture is rated B+

Top Rated Culture Dimensions

Customertimes CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Dmitry Sidnev Customertimes' CEO
Dmitry Sidnev
68 /100

Diversity at Customertimes

Women at Customertimes

Customertimes eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

30

Customertimes employees are 30% more likely to recommend Customertimes as a great place to work

59%Promoters
12%Passives
29%Detractors

Working at Customertimes

Working at Customertimes is rated highly by 20 employees, across various culture dimensions. Customertimes employees are most satisfied about Meetings, Perks And Benefits, and Happiness categories, putting Customertimes’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at Customertimes was rated by employees.

Overall Company Culture at Customertimes

B+

Overall Company Culture at Customertimes is rated B+

Last updated months ago

Top
20%

Customertimes ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Customertimes Employee Reviews

Out of 9 Customertimes employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From Customertimes Employees

  • What did you like most about the interview process?
    the pace of interview stages and decision-making
  • What did you like most about the interview process?
    It was short, friendly, and online)
  • What makes you most happy at work?
    My team and feeling to be a part of big family.

Customertimes Company Information

Customertimes Company Overview

Customertimes is an expert product development and systems integration partner, engineering digital solutions that scale on-demand.

Customertimes was founded in 2007 and its current CEO is Dmitry Sidnev. Since its inception 19 years ago, Customertimes has grown to 1800 employees.

Customertimes Mission, Vision & Values

Customertimes Mission & Values

Customertimes builds and implements enterprise-scale solutions to help clients maximize the value of their Salesforce investment. An award-winning ISV and product development organization, we help our clients: Implement complex multi-cloud deployments with advanced integrations Extend & consolidate Salesforce instances Migrate to Salesforce Lightning & Salesforce Industry Clouds Develop products for Salesforce AppExchange

Headquarter3 Columbus Circle, 15th Floor, 1513 New York, NY
New York City, NY 10019
United States of America
Websitecustomertimes.com
Founding Date2007
Tel212-520-0059
Company StatusPrivate
Jobscustomertimes.com/careers/
Social Sites

Customertimes Competitors

Customertimes competitors include EPAM Systems, Deloitte (US), Accenture, and Cognizant Technology Solutions. Customertimes ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Customertimes compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    EPAM Systems' Logo
    EPAM Systems
    4.4/5
  2. #2
    Customertimes' Logo
    Customertimes
    4.2/5
  3. #3
    Deloitte (US) Logo
    Deloitte (US)
    4.1/5
  4. #4
    Accenture's Logo
    Accenture
    4.0/5
  5. #5
    Cognizant Technology Solutions' Logo
    Cognizant Technology Solutions
    3.2/5

Customertimes Employees

Customertimes has 1800 employees. 20 employees at Customertimes have reviewed Customertimes across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 20 Customertimes employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Customertimes are generally satisfied with their total compensation at Customertimes, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Customertimes are extremely happy with their team. 20 Participants grade the quality of their coworkers an A. The majority believe the meetings at Customertimes are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Customertimes believe the environment at Customertimes is positive. Most Participants believe the pace of work at Customertimes is comfortably fast. About 71% of the employees at Customertimes work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Customertimes are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Customertimes - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Customertimes KPIs and OKRs

Employees’ understanding of Customertimes' KPIs and OKRs is essential for its success. Out of 2 Customertimes employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Customertimes CEO & Leadership

Customertimes CEO - Dmitry Sidnev

Dmitry Sidnev Customertimes' CEO
68 /100

Customertimes’s CEO Dmitry Sidnev started in this role in 2007. Dmitry’s approval rate is just above average, putting Dmitry in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in New York. Dmitry Sidnev is well regarded by employees for the Meetings Customertimes offers, and ranks among the Top 5% of CEOs by employees in that category. Dmitry is most liked by employees with 6 to 10 Years experience and Male employees. When compared to Customertimes’s competitors, Dmitry Sidnev ranks just below Cognizant Technology Solutions’s CEO Brian Humphries. With Dmitry’s leadership, Customertimes employee respondents are most happy about their Meetings and Perks And Benefits. Dmitry was rated slightly below average for Professional Development.

Customertimes Leadership

The Customertimes Executive Team is rated a “B” and led by CEO Dmitry Sidnev, Chief Operations Officer Max V, and CTO Roman Khudyakov

  • Dmitry Sidnev  CEO / President

    Dmitry Sidnev CEO / President

    Dmitry Sidnev serves as the CEO / President of Customertimes.

  • Max V Chief Operations Officer

    Max V serves as the Chief Operations Officer of Customertimes Corp. Max started at Customertimes Corp in May of 2007.... read more

  • Roman Khudyakov CTO

    Roman Khudyakov serves as the CTO of Customertimes Corp. Roman started at Customertimes Corp in January of 2008. Roman... read more

  • Denny Gracey VP Business Development

    Denny Gracey serves as the VP Business Development of Customertimes Corp. Denny started at Customertimes Corp in... read more

Customertimes Salaries

How much does Customertimes pay?

How much do people at Customertimes get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Customertimes is $114,517, or $55 per hour, while the estimated median salary is $115,016, or $55 per hour.

At Customertimes, the highest paid job is a Corporate Counsel at $182,695 annually and the lowest is an Admin Assistant at $47,325 annually. Average Customertimes salaries by department include: Finance at $92,453, Legal at $170,613, Admin at $51,523, and Business Development at $117,658. Half of Customertimes salaries are above $115,016.

10 employees at Customertimes rank their Compensation in the Top 25% of similar sized companies in the US (based on 32 ratings) while 10 employees at Customertimes rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 12 ratings).

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$229k
$229k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$293k
$293k100th Percentile
$114,517*
Average Compensation
$115,016*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Customertimes Salaries by Department

Explore Customertimes Salaries

Diversity & Inclusion at Customertimes

The Diversity score provides insights into how diverse employees feel and rate their work experience at Customertimes across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Customertimes Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Customertimes PTO

Customertimes' PTO and Vacation policy typically gives unlimited days off a year. Customertimes' benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo100%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Customertimes Careers

Customertimes Jobs

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H1B Visa

In 2019, Customertimes applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Customertimes has a total of 1800 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Customertimes Know You Want To Work There

Frequently Asked Questions regarding Customertimes

What is Customertimes address?

Customertimes location is at 3 Columbus Circle, 15th Floor, 1513 New York, NY

Who is the CEO of Customertimes?

Customertimes CEO is Dmitry Sidnev, their score by employees is 68

What is Customertimes eNPS?

The eNPS for Customertimes is 30

What is the salary for Editor in Customertimes?

Editor average salary in the US is 62k

What are the salaries in the Legal in Customertimes?

The average salaries for Legal in Customertimes is 171k

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