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Anonymously Rate Your Experience & Make Work BetterCustomertimes employees are 30% more likely to recommend Customertimes as a great place to work
| 59% | Promoters |
|---|---|
| 12% | Passives |
| 29% | Detractors |
Working at Customertimes is rated highly by 20 employees, across various culture dimensions. Customertimes employees are most satisfied about Meetings, Perks And Benefits, and Happiness categories, putting Customertimes’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at Customertimes was rated by employees.
Overall Company Culture at Customertimes is rated B+
Last updated months ago
Customertimes ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 9 Customertimes employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
What did you like most about the interview process?the pace of interview stages and decision-making
What did you like most about the interview process?It was short, friendly, and online)
What makes you most happy at work?My team and feeling to be a part of big family.
Customertimes is an expert product development and systems integration partner, engineering digital solutions that scale on-demand.
Customertimes was founded in 2007 and its current CEO is Dmitry Sidnev. Since its inception 19 years ago, Customertimes has grown to 1800 employees.
Customertimes builds and implements enterprise-scale solutions to help clients maximize the value of their Salesforce investment. An award-winning ISV and product development organization, we help our clients: Implement complex multi-cloud deployments with advanced integrations Extend & consolidate Salesforce instances Migrate to Salesforce Lightning & Salesforce Industry Clouds Develop products for Salesforce AppExchange
| Headquarter | 3 Columbus Circle, 15th Floor, 1513 New York, NY New York City, NY 10019 United States of America |
|---|---|
| Website | customertimes.com |
| Founding Date | 2007 |
| Tel | 212-520-0059 |
| Company Status | Private |
| Jobs | customertimes.com/careers/ |
| Social Sites |
Customertimes competitors include EPAM Systems, Deloitte (US), Accenture, and Cognizant Technology Solutions. Customertimes ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Customertimes compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Customertimes has 1800 employees. 20 employees at Customertimes have reviewed Customertimes across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 20 Customertimes employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Customertimes are generally satisfied with their total compensation at Customertimes, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Customertimes are extremely happy with their team. 20 Participants grade the quality of their coworkers an A. The majority believe the meetings at Customertimes are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Customertimes believe the environment at Customertimes is positive. Most Participants believe the pace of work at Customertimes is comfortably fast. About 71% of the employees at Customertimes work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Customertimes are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Customertimes' KPIs and OKRs is essential for its success. Out of 2 Customertimes employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Customertimes’s CEO Dmitry Sidnev started in this role in 2007. Dmitry’s approval rate is just above average, putting Dmitry in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in New York. Dmitry Sidnev is well regarded by employees for the Meetings Customertimes offers, and ranks among the Top 5% of CEOs by employees in that category. Dmitry is most liked by employees with 6 to 10 Years experience and Male employees. When compared to Customertimes’s competitors, Dmitry Sidnev ranks just below Cognizant Technology Solutions’s CEO Brian Humphries. With Dmitry’s leadership, Customertimes employee respondents are most happy about their Meetings and Perks And Benefits. Dmitry was rated slightly below average for Professional Development.
The Customertimes Executive Team is rated a “B” and led by CEO Dmitry Sidnev, Chief Operations Officer Max V, and CTO Roman Khudyakov
Dmitry Sidnev CEO / President
Dmitry Sidnev serves as the CEO / President of Customertimes.
Roman Khudyakov CTO
Roman Khudyakov serves as the CTO of Customertimes Corp. Roman started at Customertimes Corp in January of 2008. Roman... read more
Denny Gracey VP Business Development
Denny Gracey serves as the VP Business Development of Customertimes Corp. Denny started at Customertimes Corp in... read more
How much do people at Customertimes get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Customertimes is $114,517, or $55 per hour, while the estimated median salary is $115,016, or $55 per hour.
At Customertimes, the highest paid job is a Corporate Counsel at $182,695 annually and the lowest is an Admin Assistant at $47,325 annually. Average Customertimes salaries by department include: Engineering at $133,755, Marketing at $94,804, Admin at $51,523, and Operations at $78,028. Half of Customertimes salaries are above $115,016.
10 employees at Customertimes rank their Compensation in the Top 25% of similar sized companies in the US (based on 32 ratings) while 10 employees at Customertimes rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $229k | $229k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $293k | $293k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Customertimes across various culture dimensions.
Customertimes' PTO and Vacation policy typically gives unlimited days off a year. Customertimes' benefits and PTO Package averages to represent a $2500+ cash value per month.

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In 2019, Customertimes applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Customertimes has a total of 1800 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is Customertimes address?
Customertimes location is at 3 Columbus Circle, 15th Floor, 1513 New York, NY
Who is the CEO of Customertimes?
Customertimes CEO is Dmitry Sidnev, their score by employees is 68
What is Customertimes eNPS?
The eNPS for Customertimes is 30
What is the salary for Lead Engineer in Customertimes?
Lead Engineer average salary in the US is 151k
What are the salaries in the IT in Customertimes?
The average salaries for IT in Customertimes is 107k