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Digital River Claimed Company
With more than 25 years' experience, Digital River has mastered global commerce. An industry disruptor from the start, our Global Seller Services simplify global commerce expansion to help companies of all sizes grow their revenue. Using our flexible APIs that combine payments, tax, fraud, compliance and logistics into a single, integrated solution, brands are empowered to sell anything to anyone, anywhere in the world. We are global commerce simplified. read more
Digital River Company Culture
Digital River Culture
This score is derived from employee ratings & reviews3.2/5
Digital River's Overall Culture is rated C
Top Rated Culture Dimensions
Environment
A+Perks & Benefits
B+Happiness
BManager
BCompensation
C+Digital River CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Adam Coyle
51 /100
See More
Diversity at Digital River
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Digital River
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDigital River eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-28
Digital River employees are -28% more likely to recommend Digital River as a great place to work
| 29% | Promoters |
|---|---|
| 14% | Passives |
| 57% | Detractors |
Working at Digital River
Working at Digital River is rated below average by 9 employees, across various culture dimensions. Digital River employees rate Environment highest among all categories, and think that Team and Meetings have the most room for improvement, putting Digital River’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Minneapolis. See below in detail how working at Digital River was rated by employees.
Overall Company Culture at Digital River
C
Overall Company Culture at Digital River is rated C
Last updated months ago
Bottom
40%
Digital River ranks in the Bottom 40% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDigital River Employee Reviews
Out of 2 Digital River employee reviews, 100% were constructive reviews with the goal of helping Digital River improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
Constructive Feedback From Digital River Employees
- What's going wrong and how can it be improved?The "pivot" was not conceived correctly. Not enough attention given to the existing clients who are keeping the lights on.
- Why do you feel undervalued and what would make you feel better about your compensation?Made a lateral move to a different position
Digital River Company Information
Digital River Company Overview
With more than 25 years' experience, Digital River has mastered global commerce. An industry disruptor from the start, our Global Seller Services simplify global commerce expansion to help companies of all sizes grow their revenue. Using our flexible APIs that combine payments, tax, fraud, compliance and logistics into a single, integrated solution, brands are empowered to sell anything to anyone, anywhere in the world. We are global commerce simplified.
Digital River was founded in 1994 and its current CEO is Adam Coyle. Since its inception 32 years ago, Digital River has grown to 670 employees.
Digital River Mission, Vision & Values
Digital River Mission Statement
Global Commerce, simplified
Digital River Values
- Be (R)evolutionary
- Be Powerful
- Be DRiven
- Exceptional, together
- Be YOUnique
| Headquarter | 10380 Bren Rd W, Minnetonka, MN 55343 United States of America |
|---|---|
| Website | www.digitalriver.com |
| Founding Date | 1994 |
| Company Status | Private |
| Jobs | www.digitalriver.com/careers/ |
| Social Sites |
Digital River Competitors
Digital River competitors include ChannelAdvisor, BlueSnap, and Xsolla. Digital River ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Digital River compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Digital River Employees
Digital River has 670 employees. 9 employees at Digital River have reviewed Digital River across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 Digital River employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Digital River are generally satisfied with their total compensation at Digital River, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Digital River are mostly dissatisfied with their team. 9 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Digital River are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Digital River believe the environment at Digital River is positive. Most Participants believe the pace of work at Digital River is comfortably fast. About 100% of the employees at Digital River work 8 hours or less.
Overall, the employees at Digital River are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Digital River - Employee Onboarding
The prevailing opinion from Comparably users in Minneapolis about their company is that it was prepared on their first day. Minneapolis employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Digital River KPIs and OKRs
Employees’ understanding of Digital River's KPIs and OKRs is essential for its success. Out of 2 Digital River employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Digital River CEO & Leadership
Digital River CEO - Adam Coyle
51 /100
Digital River’s CEO Adam Coyle started in this role in 2018. Adam’s approval rate is lower compared to CEOs at similar sized companies, putting Adam in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Minneapolis. Adam Coyle’s employees rank Digital River in the Top 5% for Environment, in the Top 20% for Perks And Benefits, and in the Top 30% for Happiness. When compared to Digital River’s competitors, Adam Coyle ranks below both BlueSnap CEO Ralph Dangelmaier and Xsolla CEO Alexandr Agapitov.
Digital River Leadership
The Digital River Executive Team is rated a “C-” and led by CEO Adam Coyle, Chief Technology Officer Oleg Ryaboy, and VP Sales & Marketing/GameZone Jeffrey Connors
Adam Coyle CEO / President
Adam Coyle serves as the CEO / President of Digital River.
Oleg Ryaboy Chief Technology Officer
Oleg Ryaboy serves as the Chief Technology Officer for Digital River. Oleg started at Digital River in August of 2015.... read more
Jeffrey Connors VP Sales & Marketing/GameZone
Jeffrey Connors serves as the VP Sales & Marketing/GameZone for Digital River. Jeffrey started at Digital River in... read more
Martin Zincke Senior Director, Strategic Accounts
Martin Zincke serves as the Senior Director, Strategic Accounts for Digital River. Martin started at Digital River in... read more
Melita Bergamin Senior Director, Global Account Management & Commerce Renewals
Melita Bergamin serves as the Senior Director, Global Account Management & Commerce Renewals for Digital River. Melita... read more
Jon Templeton Executive Admin
Jon Templeton serves as the Executive Admin for Digital River. Jon started at Digital River in December of . Jon is... read more
Jim Fredlund VP Tax
Jim Fredlund serves as the VP Tax for Digital River. Jim started at Digital River in December of . Jim is based in the... read more
James Fredlund VP TaxLogistics
James Fredlund serves as the VP TaxLogistics for Digital River. James started at Digital River in December of . James is... read more
Tim Marusich VP/GM
Tim Marusich serves as the VP/GM for Digital River / BlueHornet. Tim started at Digital River / BlueHornet in December... read more
Digital River Salaries
How much does Digital River pay?
How much do people at Digital River get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Digital River is $109,809, or $52 per hour, while the estimated median salary is $109,105, or $52 per hour.
At Digital River, the highest paid job is a General Counsel at $219,813 annually and the lowest is a CS Rep at $45,346 annually. Average Digital River salaries by department include: Customer Support at $61,732, Legal at $219,813, Business Development at $102,911, and Sales at $155,298. Half of Digital River salaries are above $109,105.
6 employees at Digital River rank their Compensation in the Top 50% of similar sized companies in the US (based on 21 ratings) while 6 employees at Digital River rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $109k | $109k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $207k | $207k | 67th Percentile |
83rd Percentile $262k | $262k | 83rd Percentile |
100th Percentile $266k | $266k | 100th Percentile |
$109,809*
Average Compensation
$109,105*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Digital River Salaries by Department
Diversity & Inclusion at Digital River
The Diversity score provides insights into how diverse employees feel and rate their work experience at Digital River across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Digital River Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Digital River PTO
Digital River's PTO and Vacation policy typically gives 20-30 days off a year. Digital River's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Digital River Careers
Digital River Jobs
No Recent Jobs found for Digital River on Comparably
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H1B Visa
In 2019, Digital River applied for 12 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Digital River has a total of 670 employees
12
Total Applied
H1B Applications Outcome
- 100% Granted (12 out of 12)
- 0% Denied ( out of 12)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 12)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 12)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Digital River Know You Want To Work There
Overview of Candidates Interested in Digital River on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Minneapolis | 100% |
|---|
Frequently Asked Questions regarding Digital River
What is Digital River address?
Digital River location is at 10380 Bren Rd W,
Who is the CEO of Digital River?
Digital River CEO is Adam Coyle, their score by employees is 51
What is Digital River eNPS?
The eNPS for Digital River is -28
What is the salary for Account Executive in Digital River?
Account Executive average salary in the US is 86k
What are the salaries in the Sales in Digital River?
The average salaries for Sales in Digital River is 155k
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