eResearch Technology Customer Service Manager Salaries in Philadelphia, PA | Comparably
eResearchTechnology, Inc. (ERT) provides Cardiac Safety solutions to evaluate the safety of new drugs. The Company provides technology and read more
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eResearch Technology Customer Service Manager Salaries in Philadelphia, PA

The average eResearch Technology Customer Service Manager in Philadelphia, PA earns an estimated $87,868 annually, which includes an estimated base salary of $77,805 with a $10,064 bonus. eResearch Technology's Customer Service Manager compensation is $17,574 more than the US average for a Customer Service Manager. Customer Service Manager salaries at eResearch Technology in Philadelphia, PA can range from $35,000 - $160,000.

In Philadelphia, PA, The Customer Support Department at eResearch Technology earns $6,533 more on average than the Admin Department.

Last updated 5 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,868
Average Compensation
$77,805
avg. base
$10,064
avg. bonus

Customer Service Manager Salaries at eResearch Technology

In Philadelphia, PA, Customer Service Managers earn $2,611 more than Customer Service Managers.

Customer Service Manager
$85k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at eResearch Technology by Department

In Philadelphia, PA, The Customer Support Department averages $6,533 more than the Admin Department, and $20,754 less than the Finance Department

Finance
$81,812 Avg. total comp.
+$21k
Customer Support
$61,058 Avg. total comp.
Admin
$54,525 Avg. total comp.
-$7k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to eResearch Technology reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to eResearch Technology reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at eResearch Technology Rate Their Compensation

The majority of Customer Service Managers at eResearch Technology believe they're not compensated fairly. 100% of Customer Service Managers at eResearch Technology say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at eResearch Technology

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