Customer service delivery is poor
What does the leadership team need to get better at?
Customer service improvement, and digital banking
What needs to change to make the company culture better?
Customer service delivery and digital banking
What did you like most about the interview process?
What the person can add to the company
What's going wrong and how can it be improved?
They don't deliver good services
What are some of the best things about your team?
They are individualistic, not involving themselves much in excellent service delivery
Other Employee Reviews for GCB Bank
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