Comparably Awards

For over 19 years, we have built Magellan Solutions to be the right answer for customer service outsourcing, inbound call center services, and BPO services for small and medium businesses globally. read more

EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 1864

CEO: Frederick Chua

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Magellan Solutions KPIs and OKRs

At Magellan Solutions 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Magellan Solutions' KPIs and OKRs is essential for its success. Out of 3 Magellan Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

Answer	Percent
Yes	100%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	100%
No	0%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Magellan Solutions is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Magellan Solutions employees shared they generally receive helpful feedback once a month or every week, while 100% of Magellan Solutions employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

Answer	Percent
Yes	100%
No	0%

Are you typically recognized for the impact and accomplishments you make for your current company?

Answer	Percent
Every week	50%
Once a month	50%
Once a quarter	0%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

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