Mattress Firm Holding Customer Service Manager Salaries in Springfield, MA | Comparably
Mattress focused on creating a unique shopping experience for the customer with a large selection of quality, read more
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Mattress Firm Holding Customer Service Manager Salaries in Springfield, MA

The average Mattress Firm Holding Customer Service Manager in Springfield, MA earns an estimated $86,768 annually, which includes an estimated base salary of $76,704 with a $10,064 bonus. Mattress Firm Holding's Customer Service Manager compensation is $16,473 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Mattress Firm Holding in Springfield, MA can range from $35,000 - $160,000.

In Springfield, MA, The Customer Support Department at Mattress Firm Holding earns $3,121 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,768
Average Compensation
$76,704
avg. base
$10,064
avg. bonus

Customer Service Manager Salaries at Mattress Firm Holding

In Springfield, MA, Customer Service Managers earn $2,636 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$71k*
CS Rep
$47k*
* estimated salary

Compensation at Mattress Firm Holding by Department

In Springfield, MA, The Customer Support Department averages $3,121 more than the Admin Department, and $20,464 less than the Finance Department

Finance
$80,660 Avg. total comp.
+$20k
Customer Support
$60,196 Avg. total comp.
Admin
$57,075 Avg. total comp.
-$3k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Mattress Firm Holding reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to Mattress Firm Holding reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at Mattress Firm Holding Rate Their Compensation

The majority of Customer Service Managers at Mattress Firm Holding believe they're not compensated fairly. 67% of Customer Service Managers at Mattress Firm Holding say they receive annual bonuses, and the majority (60%) are satisfied with their benefits. See more compensation ratings at Mattress Firm Holding

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