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McKinsey & Company is a privately owned management consulting firm committed to accelerating sustainable and inclusive growth. Roundly considered the most prestigious company of its kind, it has achieved a near-universal level of renown by combining transformative technologies and a range of capabilities and working models. The firm’s practice areas address strategic, organizational, operational, and technological issues that challenge its clients. McKinsey consultants work in collaborative teams, have opportunities to make meaningful impact, and engage in challenges to stretch their abilities and further their expertise. McKinsey provides a culture that is distinctive and inclusive, focused on a personalized, flexible, dynamic environment that delivers high-performing and sustainable results. The firm is creating conditions for its colleagues to author their own journey and advance based on individual skills and impact. Visit our Careers website to learn more and apply.?? read more

EMPLOYEE PARTICIPANTS: 485

TOTAL RATINGS: 3757

CEO: Bob Sternfels

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McKinsey & Company Senior Customer Service Manager Salaries in Boston

The average McKinsey & Company Senior Customer Service Manager in Boston earns an estimated $89,352 annually, which includes an estimated base salary of $81,638 with a $7,714 bonus. McKinsey & Company's Senior Customer Service Manager compensation is $19,057 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at McKinsey & Company in Boston can range from $40,000 - $136,000.

In Boston, The Customer Support Department at McKinsey & Company earns $4,453 more on average than the Admin Department.

Last updated 6 months ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$89,352

Average Compensation

$81,638: avg. base

$7,714: avg. bonus

Senior Customer Service Manager Salaries at McKinsey & Company

In Boston, Senior Customer Service Managers earn $2,399 more than Customer Service Managers.

Customer Service Manager

$87k*

Technical Support

$67k*

CS Rep

$45k*

* estimated salary

Compensation at McKinsey & Company by Department

In Boston, The Customer Support Department averages $4,453 more than the Admin Department, and $16,967 less than the Finance Department

Finance

$69,919 Avg. total comp.

+$17k

Customer Support

$52,952 Avg. total comp.

Admin

$48,499 Avg. total comp.

-$4k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to McKinsey & Company reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to McKinsey & Company reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at McKinsey & Company Rate Their Compensation

The majority of Senior Customer Service Managers at McKinsey & Company believe they're compensated fairly. 75% of Senior Customer Service Managers at McKinsey & Company say they receive annual bonuses, and the vast majority (83%) are satisfied with their benefits. See more compensation ratings at McKinsey & Company

Do you believe you're paid fairly?

68% Yes

Does your company give annual bonuses?

75% Yes

Are you satisfied with your Benefits?

83% Yes

See McKinsey & Company Senior Customer Service Manager Salaries in Other Cities

Senior Customer Service Manager Salaries at Similar Size Companies in Boston

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