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Merchant Advocate Claimed Company
An independent source driving fairness and transparency in the complex merchant processing business. read more
Merchant Advocate Company Culture
Merchant Advocate Culture
This score is derived from employee ratings & reviewsA+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Leadership
A+Retention
A+Outlook
A+Work Culture
A+Merchant Advocate CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Eric Cohen
100 /100
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Diversity at Merchant Advocate
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Merchant Advocate
N/A
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Anonymously Rate Your Experience & Make Work BetterMerchant Advocate eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
100
Merchant Advocate employees are 100% more likely to recommend Merchant Advocate as a great place to work
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Working at Merchant Advocate
Working at Merchant Advocate is rated highly by 5 employees, across various culture dimensions. Merchant Advocate employees are most satisfied about CEO Rating, Leadership, and Retention categories, putting Merchant Advocate’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in New York. See below in detail how working at Merchant Advocate was rated by employees.
Overall Company Culture at Merchant Advocate
A+
Overall Company Culture at Merchant Advocate is rated A+
Last updated months ago
Top
5%
Merchant Advocate ranks in the Top 5% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMerchant Advocate Employee Reviews
Out of 9 Merchant Advocate employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From Merchant Advocate Employees
- What did you like most about the interview process?Spoke directly with dept.directors and owners
- What makes you most happy at work?Knowing we stand for something impactful in a positive way within the community
- What is most positive about the culture and environment at your company?Ownership actually cares about both employees and clients alike
Merchant Advocate Company Information
Merchant Advocate Company Overview
An independent source driving fairness and transparency in the complex merchant processing business.
| Headquarter | 100 Town Square Pl, Ste 203 Jersey City, NJ 07310 United States of America |
|---|---|
| Website | merchantadvocate.com/ |
| Tel | +1 (888) 602-6076 |
Merchant Advocate Employees
5 employees at Merchant Advocate have reviewed Merchant Advocate across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 5 Merchant Advocate employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Merchant Advocate are extremely happy with their total compensation at Merchant Advocate, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Merchant Advocate are extremely happy with their team. 5 Participants grade the quality of their coworkers an A. The majority believe the meetings at Merchant Advocate are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Merchant Advocate believe the environment at Merchant Advocate is positive. Most Participants believe the pace of work at Merchant Advocate is comfortably fast. About 67% of the employees at Merchant Advocate work 8 hours or less.
Overall, the employees at Merchant Advocate are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Merchant Advocate - Employee Onboarding
The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Merchant Advocate KPIs and OKRs
At this moment no Merchant Advocate employees have provided insight into whether or not they clearly understand Merchant Advocate's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Merchant Advocate CEO & Leadership
Merchant Advocate CEO - Eric Cohen
100 /100
Eric’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. Under Cohen’s leadership, Merchant Advocate employee respondents are most happy about their Leadership and the company’s Retention. Environment and Meetings are two areas, according to respondents, where Merchant Advocate could stand to see real improvement.
Merchant Advocate Leadership
The Merchant Advocate Executive Team is rated a “B+” and led by CEO Eric Cohen, Executive Partner for Merchant Advocate Jeff Shavitz, and Chief Operating Officer Danielle Bottari
Eric Cohen CEO / President
Eric Cohen serves as the CEO / President of Merchant Advocate.
Jeff Shavitz Executive Partner for Merchant Advocate
Jeff Shavitz serves as the Executive Partner for Merchant Advocate for Merchant Advocate. Jeff started at Merchant... read more
Danielle Bottari Chief Operating Officer
Danielle Bottari serves as the Chief Operating Officer for Merchant Advocate. Danielle started at Merchant Advocate in... read more
Diversity & Inclusion at Merchant Advocate
The Diversity score provides insights into how diverse employees feel and rate their work experience at Merchant Advocate across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Merchant Advocate PTO
Merchant Advocate PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Merchant Advocate Careers
Merchant Advocate Jobs
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Frequently Asked Questions regarding Merchant Advocate
What is Merchant Advocate address?
Merchant Advocate location is at 100 Town Square Pl, Ste 203
Who is the CEO of Merchant Advocate?
Merchant Advocate CEO is Eric Cohen, their score by employees is 100
What is Merchant Advocate eNPS?
The eNPS for Merchant Advocate is 100
Who is Merchant Advocate leadership?
Jeff Shavitz & Danielle Bottari are part of Merchant Advocate leadership, Eric Cohen is the CEO
Does Merchant Advocate allow employees to work from home?
100% of the employees of Merchant Advocate report that they work fully remote
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