Merchant Link Culture | Comparably
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Merchant Link Claimed Company
Merchant Link is proud to announce its acquisition of Precidia Technologies. read more
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
19

Merchant Link Company Culture

Merchant Link Culture

This score is derived from employee ratings & reviews
N/A

Top Rated Culture Dimensions

Merchant Link CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Dan Lane Merchant Link's CEO
Dan Lane
90 /100

Diversity at Merchant Link

Women at Merchant Link

Merchant Link eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

Merchant Link employees are -34% more likely to recommend Merchant Link as a great place to work

33%Promoters
0%Passives
67%Detractors

Working at Merchant Link

Overall Company Culture at Merchant Link

Merchant Link Employee Reviews

Merchant Link Company Information

Merchant Link Company Overview

Merchant Link is proud to announce its acquisition of Precidia Technologies.

HeadquarterSilver Spring, MD
United States of America
Websitewww.merchantlink.com/
Founding Date1993
Tel301-562-5000
Company StatusPrivate

Merchant Link Competitors

Merchant Link competitors include ACI Worldwide. Merchant Link ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Merchant Link compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    ACI Worldwide's Logo
    ACI Worldwide
    4.6/5
  2. #2
    Merchant Link's Logo
    Merchant Link
    3.3/5

Merchant Link Employees

4 employees at Merchant Link have reviewed Merchant Link across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 4 Merchant Link employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Joining Merchant Link - Employee Onboarding

Merchant Link employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Merchant Link KPIs and OKRs

At this moment no Merchant Link employees have provided insight into whether or not they clearly understand Merchant Link's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Merchant Link CEO & Leadership

Merchant Link CEO - Dan Lane

Dan Lane Merchant Link's CEO
90 /100

Dan’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Washington, DC. Compared to Merchant Link’s competitors, Dan Lane ranks right above ACI Worldwide CEO Heasley. Under Lane’s leadership, Merchant Link employee respondents are most happy about their Leadership and the company’s Manager. Retention and eNPS are two areas, according to respondents, where Merchant Link could stand to see real improvement.

Merchant Link Leadership

  • Dan Lane  CEO / President

    Dan Lane CEO / President

    Dan Lane serves as the CEO / President of Merchant Link.

  • Drew Kreyling Chief Marketing Officer

    Drew Kreyling serves as the Chief Marketing Officer of Merchant Link.

  • Sushant Mohanty VP Product Engineering

    Sushant Mohanty serves as the VP Product Engineering of Merchant Link.

  • Bill Lewis Vice President

    Bill Lewis serves as the Vice President of Merchant Link. Bill started at Merchant Link in Jul of 2015. Bill currently... read more

  • Celine Kaiser VP Product Management

    Celine Kaiser serves as the VP Product Management of Merchant Link. Celine started at Merchant Link in Jan of 2016.... read more

  • Geoff Krieg VP Strategic Relationships

    Geoff Krieg serves as the VP Strategic Relationships of Merchant Link. Geoff started at Merchant Link in Sep of 2014.... read more

  • William Masker VP Customer Services & Professional Services

    William Masker serves as the VP Customer Services & Professional Services of Merchant Link. William started at Merchant... read more

  • Guido Schulz Chief Commercial & Strategy Officer

    Guido Schulz serves as the Chief Commercial & Strategy Officer of Merchant Link. Guido started at Merchant Link in... read more

  • Pete Cavanagh Vice President Sales

    Pete Cavanagh serves as the Vice President Sales of Merchant Link. Pete started at Merchant Link in February of 2016.... read more

Merchant Link Salaries

How much does Merchant Link pay?

How much do people at Merchant Link get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Merchant Link is $78,277, or $37 per hour, while the estimated median salary is $140,745, or $67 per hour.

At Merchant Link, the highest paid job is a Director of Engineering at $166,534 annually and the lowest is a CS Rep at $43,650 annually. Average Merchant Link salaries by department include: Product at $122,206, Customer Support at $56,317, Engineering at $113,224, and Business Development at $103,898. Half of Merchant Link salaries are above $140,745.

1 employee at Merchant Link ranks their Compensation in the Top 5% of similar sized companies in the US (based on 1 ratings) while 1 employee at Merchant Link ranks their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 1 ratings).

Last updated months ago.

1st Percentile
$76k
$76k1st Percentile
17th Percentile
$107k
$107k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$184k
$184k67th Percentile
83rd Percentile
$201k
$201k83rd Percentile
100th Percentile
$210k
$210k100th Percentile
$78,277*
Average Compensation
$140,745*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Merchant Link Salaries by Department

Explore Merchant Link Salaries

Diversity & Inclusion at Merchant Link

The Diversity score provides insights into how diverse employees feel and rate their work experience at Merchant Link across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Merchant Link Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Life Insurance

Merchant Link PTO

Merchant Link's PTO and Vacation policy typically gives 10-15 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Merchant Link Careers

Merchant Link Jobs

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H1B Visa

In 2019, Merchant Link applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Merchant Link Know You Want To Work There

Overview of Candidates Interested in Merchant Link on Comparably

Candidates By Department

Customer Support
100%

Candidates By Location

Los Angeles
100%

Frequently Asked Questions regarding Merchant Link

Who is the CEO of Merchant Link?

Merchant Link CEO is Dan Lane, their score by employees is 90

What is Merchant Link eNPS?

The eNPS for Merchant Link is -34

What is the salary for Jr Developer in Merchant Link?

Jr Developer average salary in the US is 70k

What are the salaries in the Business Development in Merchant Link?

The average salaries for Business Development in Merchant Link is 104k

Who are Merchant Link competitors?

Merchant Link main competitors are ACI Worldwide

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