OnStar – Extremely poor customer service and non existent lack of follow up from management. Nobody returns calls as promised. | Comparably
Comparably

OnStar – Extremely poor customer service and non existent lack of follow up from management. Nobody returns calls as promised.

OnStar
Emergency support read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
128

Extremely poor customer service and non existent lack of follow up from management. Nobody returns calls as promised.

Other Employee Reviews for OnStar

Briefly describe your overall experience at your company

amazing place to work for sure

What can this brand most improve?

just bought a new car. Told the company not to add after free intro period. They chose a plan and added the car, took the money out of my account when I said no. Service 10 years ago was good, not so much today. They have given wrong directions too many times. I will be looking elsewhere

What can this brand most improve?

Unblock my ability to use my Onstar!!!

What can this brand most improve?

Communication. Make followup effective and easier than endless on hold times.

Briefly describe your overall experience at your company

Great company, changed my life!

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All (24 reviews)

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