Patelco Credit Union – Employees are always nice. However, they are lacking knowledge if inner workings of how to process things, i.e. incoming wire transfers. etc. Getting in touch with rep is cumbersome or non-existent. Response time to email and phone messages should NOT take from 3 days to 2weeks.

"Patelco Credit Union offers checking, savings accounts, loans, credit, home loans, investments, insurance, and online banking services." read more

Employees are always nice. However, they are lacking knowledge if inner workings of how to process things, i.e. incoming wire transfers. etc. Getting in touch with rep is cumbersome or non-existent. Response time to email and phone messages should NOT take from 3 days to 2weeks.

What do you like best about the leadership team?

They are open, honest and fair
Leadership review

What can this brand most improve?

Logo needs to be consistent

Briefly describe your overall experience at your company

Toxic workplace. Run, don't walk.

What are some of the best things about your team?

They're nice to be around and respectful
Team review

What do you value most about this brand?

It is safer and more secure than a standard bank.

Rate your company