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TicketCity Claimed Company
#BeThereLive for your favorite events. We are the place to get great Tickets + More. read more
TicketCity Company Culture
TicketCity Culture
This score is derived from employee ratings & reviewsA+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Leadership
A+Manager
A+Meetings
A+Perks & Benefits
A+TicketCity CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Randy Cohen
95 /100
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Diversity at TicketCity
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at TicketCity
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTicketCity eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
86
TicketCity employees are 86% more likely to recommend TicketCity as a great place to work
| 86% | Promoters |
|---|---|
| 14% | Passives |
| 0% | Detractors |
Working at TicketCity
Working at TicketCity is rated highly by 9 employees, across various culture dimensions. TicketCity employees are most satisfied about CEO Rating, Leadership, and Manager categories, putting TicketCity’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Austin. See below in detail how working at TicketCity was rated by employees.
Overall Company Culture at TicketCity
A+
Overall Company Culture at TicketCity is rated A+
Last updated months ago
Top
5%
TicketCity ranks in the Top 5% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterTicketCity Employee Reviews
Out of 2 TicketCity employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From TicketCity Employees
- What are some of the best things about your team?Tight knit group that gets stuff done but also has fun.
- What do you like best about the leadership team?Open to new ideas, keeps health of company in mind
TicketCity Company Information
TicketCity Company Overview
#BeThereLive for your favorite events. We are the place to get great Tickets + More.
TicketCity Mission, Vision & Values
TicketCity Mission & Values
TicketCity is the place you go to get Tickets + More. We have helped over 1 Million customers buy tickets for their favorite sports, concerts and theater events. We provide access to over 100,000 live events and make it easier to get the tickets you need. Over our 30 years we have earned a reputation as one of the most trusted ticket resellers.
| Headquarter | 5912 Balcones Drive, Suite 102 Austin, TX United States of America |
|---|---|
| Website | www.ticketcity.com |
| Founding Date | 1990 |
| Tel | 5127211100 |
| Company Status | Private |
TicketCity Competitors
TicketCity competitors include StubHub, TickPick, and TicketNetwork. TicketCity ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how TicketCity compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
TicketCity Employees
9 employees at TicketCity have reviewed TicketCity across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 TicketCity employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TicketCity are extremely happy with their total compensation at TicketCity, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TicketCity are extremely happy with their team. 9 Participants grade the quality of their coworkers an A+. The majority believe the meetings at TicketCity are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TicketCity believe the environment at TicketCity is positive. Most Participants believe the pace of work at TicketCity is comfortably fast. About 67% of the employees at TicketCity work 8 hours or less.
Overall, the employees at TicketCity are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining TicketCity - Employee Onboarding
The prevailing opinion from employees about joining TicketCity is that the company was very prepared on their first day. TicketCity employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
TicketCity KPIs and OKRs
Employees’ understanding of TicketCity's KPIs and OKRs is essential for its success. Out of 1 TicketCity employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
TicketCity CEO & Leadership
TicketCity CEO - Randy Cohen
95 /100
Randy’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Austin. Compared to TicketCity’s competitors, Randy Cohen ranks right above StubHub CEO Eric H. Baker. Under Cohen’s leadership, TicketCity employee respondents are most happy about their Leadership and the company’s Manager. Environment and Work Culture are two areas, according to respondents, where TicketCity could stand to see real improvement.
TicketCity Leadership
The TicketCity Executive Team is rated an “A” and led by CEO Randy Cohen, CFO Clark Kothlow, and VP Operations James Howard
Randy Cohen CEO / President
Randy Cohen serves as the CEO / President of TicketCity.
Clark Kothlow CFO
Clark Kothlow serves as the CFO of TicketCity. Clark started at TicketCity in February of 1995. Clark currently resides... read more
James Howard VP Operations
James Howard serves as the VP Operations of TicketCity. James started at TicketCity in May of 2017. James currently... read more
Brian Peters VP Business Development
Brian Peters serves as the VP Business Development of TicketCity.
Rafael Rivas Chief Strategy Officer
Rafael Rivas serves as the Chief Strategy Officer of TicketCity. Rafael started at TicketCity in June of 1996. Rafael... read more
Jim Howard VP Operations
Jim Howard serves as the VP Operations of TicketCity. Jim started at TicketCity in May of 2017. Jim currently resides in... read more
Caroline Gibbs Chief Purchasing Officer
Caroline Gibbs serves as the Chief Purchasing Officer of TicketCity. Caroline started at TicketCity in March of 2015.... read more
Diversity & Inclusion at TicketCity
The Diversity score provides insights into how diverse employees feel and rate their work experience at TicketCity across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
TicketCity Perks & Benefits
Financial Benefits
- 401K / Retirement Plan
TicketCity PTO
TicketCity's PTO and Vacation policy typically gives 20-30 days off a year. TicketCity's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
TicketCity Careers
TicketCity Jobs
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Frequently Asked Questions regarding TicketCity
What is TicketCity address?
TicketCity location is at 5912 Balcones Drive, Suite 102
Who is the CEO of TicketCity?
TicketCity CEO is Randy Cohen, their score by employees is 95
What is TicketCity eNPS?
The eNPS for TicketCity is 86
Who are TicketCity competitors?
TicketCity main competitors are StubHub, TickPick, TicketNetwork
What are the benefits at TicketCity?
TicketCity perks and benefits are 401K / Retirement Plan
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