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Anonymously Rate Your Experience & Make Work BetterUphold employees are 23% more likely to recommend Uphold as a great place to work
| 56% | Promoters |
|---|---|
| 11% | Passives |
| 33% | Detractors |
Working at Uphold is rated below average by 12 employees, across various culture dimensions. Uphold employees rate Outlook highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Uphold’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in San Francisco. See below in detail how working at Uphold was rated by employees.
Overall Company Culture at Uphold is rated C-
Last updated months ago
Uphold ranks in the Bottom 35% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 29 Uphold employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Uphold improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
What did you like most about the interview process?Interviewers are quite transparent and positive
What makes you most happy at work?The fast pace and constant innovation
What is most positive about the culture and environment at your company?Collaborative and positive with great team work
What does the leadership team need to get better at?Communication and cooperation as a team
What does the leadership team need to get better at?Empowering the team to give feedback and listening
Why do you feel undervalued and what would make you feel better about your compensation?Clear review cycles and pay increases at minimum to support cost of living. Not political promotions
Uphold enables anyone, anywhere to move, convert, hold and transact in any form of money or commodity instantly.
Uphold is at the center of the digital money revolution. We lower complexity, cost and risk for both consumer and also business-to-consumer financial transactions. At it’s core is the Uphold Digital Money Platform - a hub that lets users and partners’ users instantly and safely access, move, store and use traditional currencies, cryptocurrencies, and other investments. Uphold’s platform connects traditional banking systems with our easy to use digital wallet and robust APIs. This creates limitless use-cases - from trading, to remittance transfers, to powering numerous third-party applications and coin offerings. Uphold is dedicated to simple user experiences, continuous product innovation as well supporting additional coins, currencies and other investable assets. Furthermore, Uphold is resolute about compliance, regulatory coverage, and security. In short, Uphold provides instant, trusted and smart access to digital value in its many forms.
| Headquarter | 900 Larkspur Landing Larkspur, CA 94941 United States of America |
|---|---|
| Website | uphold.com/ |
| Founding Date | 2014 |
| Tel | +1-415-730-3988 |
| Company Status | Private |
| Jobs | uphold.com/en/about-us/careers |
| Social Sites |
Uphold competitors include Abra, Coinbase, and Farmers & Merchants Bancorp. Uphold ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Uphold compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
12 employees at Uphold have reviewed Uphold across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 12 Uphold employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Uphold are mostly dissatisfied with their total compensation at Uphold, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Uphold are pleased with their team. 12 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Uphold are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Uphold believe the environment at Uphold is positive. Most Participants believe the pace of work at Uphold is comfortably fast. About 33% of the employees at Uphold work 8 hours or less.
Overall, the employees at Uphold are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Uphold employees have provided insight into whether or not they clearly understand Uphold's KPIs and OKRs.
Uphold’s CEO JP Thieriot started in this role in 2013. JP’s approval rate is lower compared to CEOs at similar sized companies, putting JP in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in San Francisco. JP Thieriot’s employees rank Uphold in the Top 35% for Outlook, in the Top 40% for Meetings, and in the Top 50% for Retention. When compared to Uphold’s competitors, JP Thieriot ranks below both Coinbase CEO Brian Armstrong and Abra CEO Bill Barhydt.
The Uphold Executive Team is rated a “D” and led by CEO JP Thieriot, Chief Revenue Officer Robin OConnell, and VP of Finance Jonas Hedberg
JP Thieriot CEO / President
JP Thieriot serves as the CEO / President of Uphold.
Robin OConnell Chief Revenue Officer
Robin OConnell serves as the Chief Revenue Officer of Uphold Inc. Robin started at Uphold Inc in September of 2015.... read more
Jonas Hedberg VP of Finance
Jonas Hedberg serves as the VP of Finance of Uphold Inc. Jonas started at Uphold Inc in March of 2014. Jonas currently... read more
Jo Svendblad SVP Human Resources
Jo Svendblad serves as the SVP Human Resources of Uphold Inc. Jo started at Uphold Inc in March of 2018. Jo currently... read more
Jeffrey Pietras Vice President Of Business Development
Jeffrey Pietras serves as the Vice President Of Business Development of Uphold Inc. Jeffrey started at Uphold Inc in... read more
John Botinas Director Of Operations
John Botinas serves as the Director Of Operations of Uphold Inc. John started at Uphold Inc in December of 2018. John... read more
Dan Schatt Member Board Of Directors
Dan Schatt serves as the Member Board Of Directors of Uphold.
Andrey Prihodko serves as the VP of Uphold.
Peter Seed Chief Marketing Officer
Peter Seed serves as the Chief Marketing Officer of Uphold Inc. Peter started at Uphold Inc in February of 2019. Peter... read more
How much do people at Uphold get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Uphold is $124,501, or $59 per hour, while the estimated median salary is $147,897, or $71 per hour.
At Uphold, the highest paid job is a Director of Engineering at $187,965 annually and the lowest is a CS Rep at $57,190 annually. Average Uphold salaries by department include: Engineering at $139,058, Customer Support at $73,640, IT at $106,860, and Sales at $283,971. Half of Uphold salaries are above $147,897.
5 employees at Uphold rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 13 ratings) while 4 employees at Uphold rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $85k | $85k | 1st Percentile |
20th Percentile $117k | $117k | 20th Percentile |
40th Percentile $145k | $145k | 40th Percentile |
60th Percentile $217k | $217k | 60th Percentile |
80th Percentile $252k | $252k | 80th Percentile |
100th Percentile $354k | $354k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Uphold across various culture dimensions.
Uphold PTO policy is a critical component of the benefits package offered to employees.

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What is Uphold address?
Uphold location is at 900 Larkspur Landing
Who is the CEO of Uphold?
Uphold CEO is JP Thieriot, their score by employees is 67
What is Uphold eNPS?
The eNPS for Uphold is 23
What is the salary for Recruiter in Uphold?
Recruiter average salary in the US is 113k
What are the salaries in the Finance in Uphold?
The average salaries for Finance in Uphold is 87k