UserZoom Claimed Company
UserZoom offers SaaS-based solutions for online user experience research and remote usability testing of web-based... read more
EMPLOYEE
PARTICIPANTS
104
TOTAL
RATINGS
1457
...
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UserZoom Employer Brand

100% of employees are proud to be part of the UserZoom brand while 99% of employees believe they work in a positive work environment. UserZoom's Employer Brand is comprised of an A+ rating for Retention, an A- rating for Office Culture, and an A+ rating for Happiness. Employer Branding is an important aspect for companies looking to obtain and retain talent.

Retention
Top 5%Top 5% of Similar Size Companies on Comparably
A+

UserZoom is in the Top 5% of Similar Size Companies on Comparably

Office Culture
Top 15%Top 15% of Similar Size Companies on Comparably
A-

UserZoom is in the Top 15% of Similar Size Companies on Comparably

Happiness
Top 5%Top 5% of Similar Size Companies on Comparably
A+

UserZoom is in the Top 5% of Similar Size Companies on Comparably

Employer Brand by Department

UserZoom's Culture score is a collective aggregate of employee feedback across categories like Compensation, Leadership, and Environment. Below the culture score, happiness score, & eNPS help demonstrate UserZoom's Employer Brand at the department level.

Culture ScoreHappinessEmployee Satisfaction (eNPS) Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
SalesA+A+83
OperationsA+A+100
ProductA+A+72
Customer SupportA+A+67
Customer SuccessA+A+100

UserZoom Employee Perception

Employee Perception represents the core of UserZoom's Employer Brand. We have broken perception into three categories: UserZoom Retention (Overall Grade: A+), UserZoom Office Culture (Overall Grade: A-), and UserZoom Happiness (Overall Grade: A+).

UserZoom Retention

We asked UserZoom employees questions about their pay, coworker quality, and much more. For Retention, UserZoom ranks in the Top 5% of other companies in San Francisco and Top 5% of similar sized companies on Comparably.

Do you believe you're paid fairly?
Would you leave your current job for a 20% raise at a different company?
Are you challenged at work?
95
out of 100
How would you rate the quality of your coworkers?

UserZoom Office Culture

UserZoom employees were asked to rate their office vibes, business climate, and other critical UserZoom culture questions. For Office Culture, UserZoom ranks in the Top 20% of other companies in San Francisco and Top 15% of similar sized companies on Comparably.

Engaging
60%
Laid Back
40%
Serious
0%
Boring
0%
Toxic
0%
How would you describe the Office vibe at your company?
Multiple times a week
33%
Once a week
0%
Once a month
67%
Once a quarter
0%
Never
0%
How often do you socialize with team members outside of work?
Positive
99%
Negative
1%
Is your work environment positive or negative?

UserZoom Happiness

UserZoom employees were asked a range of questions to gauge their overall happiness at the company. For Happiness, UserZoom ranks in the Top 5% of other companies in San Francisco and Top 5% of similar sized companies on Comparably.

Are you proud to be a part of your company?
Are your company's goals clear, and are you invested in them?
Do you feel burnt out at work?
Excellent
40%
Good
40%
Neutral
20%
Not Great
0%
Terrible
0%
How’s the work life balance at your company?

How UserZoom Ranks Against their Competitors for Overall Culture Score

  1. UserTesting
    2nd
  2. Genesys
    3rd
  3. ForeSee
    4th
  4. Userlytics
    5th
  5. Call Loop
    6th
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