FirstKey Holdings

EMPLOYEE PARTICIPANTS: 3

TOTAL RATINGS: 112

Mr. Cooper Claimed Company

EMPLOYEE PARTICIPANTS: 225

TOTAL RATINGS: 2043

FirstKey Holdings vs Mr. Cooper

Compare FirstKey Holdings versus Mr. Cooper for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3 employees and customers of FirstKey Holdings and 225 employees and customers of Mr. Cooper.

FirstKey Holdings

FirstKey Holdings's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FirstKey Holdings.

Mr. Cooper

Mr. Cooper's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mr. Cooper. Their current market cap is $760.56M.

1.5/5

Product Quality

1.8/5

N/A

Pricing

1.8/5

N/A

Customer Service

1.7/5

-100

NPS Score

0%	Promoters
0%	Passive
100%	Detractors

-54

NPS Score

20%	Promoters
6%	Passive
74%	Detractors

Net Promoter Score
Winner by 46

See how FirstKey Holdings compares to its competitors

PennyMac

B2R Finance L.P.

PennyMac Loan Services, LLC

Working at FirstKey Holdings vs Working at Mr. Cooper

83 / 100

CEO Rating
Winner by 8%

Jay Bray

75 / 100

CEO Rating

FirstKey Holdings

FirstKey Holdings doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Mr. Cooper

Employees at Mr. Cooper rate their CEO, Jay Bray, 75/100. This score is 8% lower than the scores of FirstKey Holdings' CEO, Bruce Witherell. Employees in the HR and Customer Support departments rate Jay Bray the highest.

CEO Score 83

CEO Score

CEO Score 75

Overall Culture 71

Overall Culture

Overall Culture 69

100

eNPS

Gender Score N/A

Gender Score

Gender Score 67

Diversity Score N/A

Diversity Score

Diversity Score 68

Perk And Benefits 70

Perk And Benefits

Perk And Benefits 65

Professional Dev. N/A

Professional Dev.

Professional Dev. 39

Overall Culture at FirstKey Holdings vs Mr. Cooper

/ 100

FirstKey Holdings

Employees at FirstKey Holdings rate their Overall Culture a 71/100.

Overall Culture
Winner by 2%

/ 100

Mr. Cooper

Employees at Mr. Cooper rate their Overall Culture a /100, with Marketing and Finance as the two departments that rate their experience the highest.

FirstKey Holdings
Mr. Cooper69

Employee Net Promoter Score at FirstKey Holdings vs Mr. Cooper

100

eNPS

FirstKey Holdings

3 Promoters 100%

0 Passives 0%

0 Detractors 0%

Employee Net Promoter Score
Winner by 91%

eNPS

Mr. Cooper

82 Promoters 45%

33 Passives 19%

66 Detractors 36%

FirstKey Holdings
Mr. Cooper9

Gender Score at FirstKey Holdings vs Mr. Cooper

Not enough ratings

FirstKey Holdings

FirstKey Holdings doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Mr. Cooper

Employees at Mr. Cooper rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

Mr. Cooper67

Diversity Score at FirstKey Holdings vs Mr. Cooper

Not enough ratings

FirstKey Holdings

FirstKey Holdings doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Mr. Cooper

Employees at Mr. Cooper rate their Diversity Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Diversity Score
Winner

Mr. Cooper68

Perk and Benefits Score at FirstKey Holdings vs Mr. Cooper

/ 100

FirstKey Holdings

Employees at FirstKey Holdings rate their Perk and Benefits Score a 70/100.

Perk and Benefits Score
Winner by 5%

/ 100

Mr. Cooper

Employees at Mr. Cooper rate their Perk and Benefits Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

FirstKey Holdings
Mr. Cooper65

Professional Development Score at FirstKey Holdings vs Mr. Cooper

Not enough ratings

FirstKey Holdings

FirstKey Holdings doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Mr. Cooper

Employees at Mr. Cooper rate their Professional Development Score a /100.

Professional Development Score
Winner

Mr. Cooper37

Leadership Culture Ratings vs Mr. Cooper

FirstKey Holdings

72 / 100

Leadership Culture Ratings vs Mr. Cooper
Winner by 1%

Mr. Cooper

71 / 100

FirstKey Holdings rates % higher than Mr. Cooper on Leadership Culture Ratings vs Mr. Cooper Ratings based on looking at 498 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Does Your Boss Hurt Your Company Culture?".

FirstKey Holdings
Mr. Cooper71

Compensation Culture Ratings vs Mr. Cooper

FirstKey Holdings rates % lower than Mr. Cooper on Compensation Culture Ratings vs Mr. Cooper Ratings based on looking at 335 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Do you believe you're paid fairly?".

FirstKey Holdings
Mr. Cooper62

Team Culture Ratings vs Mr. Cooper

FirstKey Holdings

78 / 100

Team Culture Ratings vs Mr. Cooper
Winner by 1%

Mr. Cooper

77 / 100

FirstKey Holdings rates % higher than Mr. Cooper on Team Culture Ratings vs Mr. Cooper Ratings based on looking at 274 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

FirstKey Holdings
Mr. Cooper77

Environment Culture Ratings vs Mr. Cooper

FirstKey Holdings rates % lower than Mr. Cooper on Environment Culture Ratings vs Mr. Cooper Ratings based on looking at 276 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

FirstKey Holdings
Mr. Cooper71

Sentiment Culture Ratings vs Mr. Cooper

FirstKey Holdings rates % lower than Mr. Cooper on Sentiment Culture Ratings vs Mr. Cooper Ratings based on looking at 374 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

FirstKey Holdings
Mr. Cooper67